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Re: ge refrig model ziss480dmbs
Hi thanks for the question there is a switch inside the fridge called a humidity switch it must have been shut off its located by the freezer fan cover thanks please accept with a positive feed back thanks the appliance doc
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Your problem is usually caused by poor air circulation. The only way the refrig section gets cold is from the fan in the freezer blowing cold air into the refrig section. The fan should be behind the back wall of the freezer and should be running at the same time the complete refrigerator is running. No fan run---no cold in the fresh food section.
All the cooling coils for this model are in the freezer section. There is a fan down there behind the back wall on the top. This fan directs air up to the fresh food section.
Check the temperature of the freezer you can do this by inspecting the ice cream, if the ice cream is soft you are above 5 degrees F. If you have a good cold freezer then the problem is with air flow, the evaporator fan that I spoke of could be bad).
If your freezer temperature is not as cold as it should be you may have a defrost problem, look for any signs of frost build up on the back wall of the freezer section, if you see frost you will most likely need to put in a new control.
If the freezer temperature is warmer than normal and you do not have frost you may have a sealed system leak, this will require a technician for sure.
Since your freezer control is the main thermostat , and your refrig control is only a damper , lower your freezer setting and turn the refrig control mid way . This will make the refrig run less , and keep the air flow moving , throughout the complete unit . When the airflow stops , by turning down the refrig control ( closing the damper ) , all the cold air will settle in the refrig section , thereby freezing everything in the lower section .
Since the water line runs thru the freezer door , too cold in the freezer section , will cause the water in the line to freeze . I would also suggest installing a dispensor heater ( pt. # WR49X10173 ) , which would hopefully avoid water line freeze , in the future . This part comes with installation instructions .
Your owners manual , will tell you the minimum clearences for the refrig . If I have 2 refrig's on my test line , less than 2 " apart , both will emit moisture on the sides , depending on the weather . There has to be air flow on the sides and rear . Sorry this doesn't answer your question directly , but there is no product that can be installed , to stop this problem with the refrig . However , you may , pull the refrig out , and treat the faceing wood , with a waterproof paint or sealant . It sounds like this part of the cabinet , will not be seen . Plastic will not work , moisture will just go thru it . Yes , treating the faceing wood sounds like the most logical solution .
1) remove the tubing connector behind refrig kickplate . Press for water . If no water comes from tube under refrig , then possibly frozen tank but probably not . Probably bad water inlet valve . ( tank is in the lower potrion of the refrig section behind the crispers ) .
2) if water does shoot out , then your freezer door is frozen which requires leaving door open and tapeing light switch closed and tape plastic around freezer section opening so fridge will continue to operate normally . Thawing freezer door could take a day or 2 . 3) You can plug the hoses back togather and walk by occasionally pressing water untill comes out . Lower your freezer temperature setting also ( could be set for too cold)
It appears the defrost drain inside freezer is blocked or the drain tube leading to pan near compressor is clogged I would unplug refrigerator and remove the back panel in freezer to examine the drain and get back with me to let me know what you find, also get model number for your refrigerator so I can help you better. Sea Breeze
Look at following areas for the model number
Beneath Or Inside Food Compartment On Cabinet Frame