Lexmark X2500 All-In-One Printer Logo
Posted on Oct 20, 2011
Answered by a Fixya Expert

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Cannot retrieve application list on scanning - Lexmark X2500 All-In-One Printer

1 Answer

  • Official Brand Answer 3,344 Answers
  • Posted on Oct 20, 2011
Anonymous
Official Brand Answer
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A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your pc. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to print again once the computer fully recognizes the USB connection.


If that doesn't help, try the steps below:

1. Disconnect the printer from your computer.

2. Re-brick your printer. Pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds.

2. On your computer, go to Control Panel > Printers and Faxes.

3. Delete the Lexmark print object.

4. Reboot your pc.

5. When your pc turns on, reconnect the printer.

6. Wait until your pc fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, then try to print a document again to verify that the problem is fixed.



I hope this helps.

5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Aug 21, 2007

SOURCE: scanning with my printer

Funny you just posted this yesterday and I had the same problem at the same time. (driver timb bomb?) Any way, the solution that worked for me was to: 1. Unplug the printer. 2. Uninstall the drivers. 3. Reboot the machine. 4. Go to the lexmark site and download the drivers. 5. Install the new drivers. Everything is working great now. It is nice to have simple solutions once in a while. :)

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Anonymous

  • 4 Answers
  • Posted on Nov 08, 2008

SOURCE: cannot retrieve application list on scanner

try boosting the power couplings followed by initiating the inter-active recipter valve. Once you see the deflanger code type in +.ak234//pp.HO.

This open up the transducer allowing the flow of typherical codes that was being block preventing you scanner from downloading the application list.

If this doesn't work, write your Congressman.

Anonymous

  • 29 Answers
  • Posted on Mar 02, 2009

SOURCE: Lexmark Scanner - "cannot retrieve application list" Won't Scan - HELP please!

Fiend your solution direct from Lexmark. Here is your solution

6741fae.jpg

http://www.lexmark.com/printer/prob676ijt65/solution
854

Anonymous

  • 1 Answer
  • Posted on Sep 25, 2009

SOURCE: Cannot scan anything on my lexmark 4550

There is a patch that you can download and run to resolve this issue.
Step 1:
Download the following patch: http://swdownloads.lexmark.com/Patches/3500-4500/3500-4500.exe


  1. To start the process, double-click on the downloaded file and follow the on-screen instructions to continue.

  2. Reboot the PC.

  3. Unplug the power adapter from the back of the printer.

  4. Plug it back in after 30 seconds.

  5. Try to scan again.
    If the problem still exists, follow Step 2 below.

Step 2:
Download the following patch: http://swdownloads.lexmark.com/Patches/3500-4500/3500-4500wifiethernetpatch.exe


  1. Double-click on the downloaded file and follow the on-screen instructions to continue.

  2. Reboot the PC.

  3. Unplug the power adapter from the back of the printer.

  4. Plug it back in after 30 seconds.

  5. Try to scan again.

If the problem is still the same

1.Get the printer ip address of the printer (ex: 192.168.1.10)
-press settings on the printer panel.. go to network setup.. View TCP / IP, open a browser (IE or mozilla) and type in the printer ip address
-you will see the printer page and then go to configuration.. choose scan to network host
-delete all the computer name listed

2. Go to start, all program.. choose Lexmark 3500-4500 series and choose Lexmark Solution Center
-go to Advanced, click on networking and then click on Change PC name or PIN
--rename the PC name and then click on Ok

3. Turn off the printer, unplug it for 10 secs

4. Try to scan, it should work

if it's still the same you need to uninstall the printer driver and download the updated driver in Lexmark.com

-reinstall it using the downloaded driver

GOODLUCK!!!


Anonymous

  • 1961 Answers
  • Posted on Sep 12, 2010

SOURCE: I want to scan a

A problem occurs with your scan driver. You will need to reinstall it to correct the problem.

Another way to scan is to use the scanner option in your computer. Go to Control Panel. Double click the Scanners & Cameras icon. Feed your documents in the printer before starting the scan process.

Try it.
Please give this answer a four thumbs up rating it this help you.
Thank you for using Fixya

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