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Cannot remove out of date Norton Internet Security 2005 from 'add/remove' section of my Control Panel. Could you please advise? M. Bewick

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First u search tat software an ur search box which was in my computer window...then check the drive where u install that...then remove the file folder from that drive and then remove it with control panel

Posted on Sep 23, 2008

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7 Answers

My emachine T3624 i bought used, and i cant get norton off of it,


Hi and welcome to FixYa,

Norton has a habit of being so good that it interferes with some normal activities. Should you wish to uninstall a Norton product and if at all possible, download and run the Norton Removal Tool. Soon as the Norton Product is un-installed, remove the remaining Symantec folders in Common Shared folders. Thereafter, pls follow below procedures:
  1. On the Windows taskbar, click Start > Programs > Accessories > Windows Explorer.
  2. Delete the program installation folders for all Symantec program that were installed.
  3. If you accepted the defaults, the installation folders will be in C:Program Files and will have the name of the program that you installed.
Below listed are the default program folder names and locations listed by program:
  • C:Program FilesNorton Internet Security
  • C:Program FilesNorton SystemWorks
It would help to configure Windows to show all files.
  • Click on "Windows Key" and select Control Panel
  • Double click on Folder options.
  • Click on View Tab
  • Un-check "Hide file extensions for known file types."
  • Under the "Hidden files" folder, click "Show hidden files and folders."
  • Click on Apply
  • Click on OK.
Having performed the above, search for and delete all Symantec folders.
  1. Click on "Windows Key" and select Computer.
  2. Double click on C Drive
  3. Go to the following locations and delete the following folders.
  • c:Program FilesNorton Internet Security
  • c:Program FilesCommon FilesSymantec Shared
  • C:ProgramDataSymantec
and delete all the 3 folders.

Finish by cleaning up the Registry:

CAUTION: you must back up the registry before you make any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify only the keys that are specified.
  • Click Start and then Run.
  • Type REGEDIT into the Run dialog box when it comes up and then click OK.
  • The Registry Editor will open.
  • Navigate to and select the following key:
HKEY_LOCAL_MACHINESOFTWARESymantec

  • Press the Delete key on your keyboard and click Yes to confirm.
  • Navigate to and select the following key:

HKEY_CURRENT_USERSoftwareSymantec

  • Press the Delete key on your keyboard and click Yes to confirm.
  • Click on File in the top toolbar and then click Exit.
  • If the error message is still there, go to Start and search for SymAddln and if found one entry in C:/Users/user name/Favorites/Internet Shortcut and delete it and reboot your computer.
Pls post back results. Good luck and thank you for using FixYa.

Jan 27, 2009 | E-Machines eMachines Desktop PC

16 Answers

Need to remove norton security


  1. Please download and save SymNRT.exe to your desktop.
  2. Close all programs and double click on the tool.
  3. Follow the on-screen instructions.
  4. Restart the computer if asked.
  5. Then delete the SymNRT.exe tool from your desktop.
  6. Open the Program Files folder on your local disk ( normally C: )
  7. Find and delete the following folders (if present):
    • Norton AntiVirus
    • Norton Internet Security
    • Norton SystemWorks
    • Norton Personal Firewall
excl.gif The removal program can get rid of the following Norton Programs:
  • Norton AntiVirus 2004/2005/2006
  • Norton AntiVirus Professional 2004
  • Norton AntiVirus 3, 5 and 10 User Pack 2004/2005/2006
  • Norton GoBack 3.1/3.5/3.6/4.0/4.1
  • Norton SystemWorks 2004 Professional Edition
  • Norton SystemWorks 2005/2006 Premier
  • Norton SystemWorks 2004/2005/2006
  • Norton SystemWorks 2006 Basic Edition
  • Norton Password Manager 2004
  • Norton Internet Security 2004/2005/2006
  • Norton Internet Security 5 and 10 User Pack 2004/2005/2006
  • Norton Internet Security 2005 AntiSpyware Edition 8.2
  • Norton Personal Firewall 2004/2005/2006
  • Norton AntiSpam 2004/2005
  • Norton Ghost 2003/9.0/10.0
-----------------------------
u can find symnrt in ftp://ftp.symantec.com/public/english_us_canada/linked_files/tsgen/SymNRT.exe

Jul 07, 2008 | Computers & Internet

1 Answer

I bought & installed Norton 360 in August. My computer crashed. My new computer had Norton Internet Security installed which expired yesterday. I now want to install Norton 360 with the disc and...


go to control panel , select add remove program option , uninstall the norton internet security, reboot your pc, then install the norton 360, and register the product

Nov 23, 2008 | Computers & Internet

2 Answers

Are norton security says that are security status is at risk.tried fix now a few times,doesnt work.says spyware defs at risk.virus spyware scan at risk.protection updates at risk.please help


In my experience Norton can become flakey at times. Make sure your subscription to norton has not expired. Otherwise try un-installing norton and re-installing it. Part of it may have become corrupted.

Jei

Jul 28, 2008 | Computers & Internet

1 Answer

Would like to uninstall norton internet security so I can install norton 360.


go to start
control panel
then add and removed programs
then find norton internet security
then press uninstall

Jul 07, 2008 | Computers & Internet

1 Answer

I need to remove norton from this emachine to install trend micro internet security pro how ever it tells me that the specific path not found nplease advise how to remove. thank you ...


First of all I am assuming that you didn't correctly uninstall Norton in the control panel through add and remove programs right? Delete all traces of the program that you can. Do a computer search on your hard drive for "norton". You will see what is left. You will also have some registry keys that need to be removed. I suggest downloading a free program that is great called Ccleaner. Do a regular scan...then do a registry scan. Always backup your registry. Restart your computer and do it again.

Now your norton should be cleared out and you can install your other software suite. You need to make sure that dll's that norton shares are not deleted. Norton is a pain in the **** to get rid of.

Ccleaner also has an uninstall utility that may work just a little better than the windows version.

Make sure you restart. After every software change just in case.

May 31, 2008 | E-Machines Computers & Internet

1 Answer

Please completley remove the norton security from my computer...trying to run something comcst says you need to do something to rmove it...please do asap ...thank you


Go into Control Panel, then Add/Remove Programs. Wait for the list of all programs to load up.

Go down through the list and look for Norton Internet Security. Remove it. It will take a very long time, sometimes 1/2 hour or more depending on speed of computer. Reboot the computer after it has been removed, especially if/when it asks you to reboot after the process.

After rebooting, go back into Control Panel, Add/Remove Programs. Look for Symantec or Norton's Live Update, remove that as well. Also remove any other Symantec/Norton Anti-Virus or Internet Security programs as well. Then reboot the computer again.

Your computer should be much, much faster now. So now you need a new Anti-Virus program...

I've found in my experience that Norton and McAfee do more damage to some computers than good, besides the fact that they are severely over-priced. I would NEVER install either Norton (Symantec) or McAfee on anyone's computer. Matter of fact, I just had to remove Norton 2008 from a lady's computer today, an old Dell 2400 because her system was too old and slow to run new Norton.

My suggestions for much better anti-virus would be...

- Kaspersky Anti-Virus (search for it on Google, etc)

- Trend Micro PC-Cillin Anti-Virus (search for it on Google, etc)

- AVG Free Anti-Virus at http://free.grisoft.com, they also have more elaborate versions with more protection for a cost.

I personally use AVG on my computers, and my family does as well. It's very effective and gets out viruses that even Norton cannot remove.

Mar 12, 2008 | Computers & Internet

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