Question about NetGear DG834G Router

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Using netgear on MAC OSX Leopard - won't connect

I have a brand new MAC - and netgear wireless router - but can't figure out how to get it to connect.  I put in the netgear disk, but it didn't seem to have any install software, just a lengthy manual - the MAC can't read the easy setup, the dsl light will only come on if I use my old phone cable from my speedtouch (which works great on my old MAC), but the computer doesn't recognise the router.
I'm tearing my hair out, I've spent 3 days on the phone with Virgin, my supplier.  I don't understand ANY of the jargon, and don't know if I need to change settings, or how???  No internet connection AT ALL. HELP!

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  • kimclaus Sep 23, 2008

    I ended up calling apple support who transferred me to netgear who took an hour to take me through all the necessary steps to get it going.  I am now ON!  Now I have to try and do it all over again with my old MAC, so if there are problems, I will ring netgear direct and hopefully they will help me again.


  • gustavo2blue Sep 28, 2008

    is ready installe but is not wireless

  • Anonymous Mar 07, 2009

    I have multiple disconnects all the time even with port triggering and port forwarding.  I have tried everything and can't solve my problem...I need help!

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When yuour question starts with I have a brand new MAC, probably not.

The default address on a routher is 192.168.1.1 We set them up by plugging a network cable into one of the 4 ports (not WAN) and setting the address of our computer to 192.168.1.x where x is greater than 1 and less than 255. THen we open up Internet Explorer and key in 192.168.1.1 into the address line.

After that, the router will go into quick configure and set itself up, or you can try www.routerlogin.com if you're on the same domain in the network.

The "jargon" your ISP will give you is how the router needs to be provisioned. You may have DNS servers, whether it's DHCP or if you have DSL, typically you need to set PPoE stuff up. With good luck, the auto configure will do all of the things you need.

Now you just have to figure out how to make the MAC change its TCP-IP address :-)

Carl




Posted on Sep 23, 2008

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Posted on Jan 02, 2017

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