- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Are you sure its exclamation mark?.. This warning message related to print head. (warn out). When you are replacing ink tube assembly use dummy print heads to do the priming (new ink tubes are empty & they have to fill with ink).. Action: Remove all cartridges and print heads, switch on the printer follow the screen message.(Insert cartridges first next dummy print heads).once its recognizes cartridges then it switch over to print heads,insert dummy print heads. Once printer recognized the dummy print heads, printer will perform priming, during priming dummy print heads will filled with respective inks.(follow the display message)Remove dummy print heads & insert normal print heads. Wait till printer recognizes print heads, load the paper & wait till performs the calibration, once calibration is successfully done issue closed. If calibration not successfully done, check align print out for which print head is not printed properly, replace it.. Pl ensure that minimum 50% ink levels required in cartridges before performing the priming. Best of luck..
I've run into this problem. The first simple thing to look at is the aligment page itself. Does it have colors on it or is it strictly greyscale/black and white? If your color cartridge is empty/a knockoff/not installed correctly, the printer will just print the alignment page in black/white and not necessarily notify you of a problem. However, the cartridges won't align if the aligment page isn't printed in color.
This is clearly a screw-up by HP, because there is nothing to notify you of this problem in the software or manual. The printer will automatically print an aligment page, and then tell you to scan it. If they did it right there would be some error message notifying the user that it couldn't print an aligment page rather than print one that is worse than useless.
If you purchased the cartidge recently (30 days or less), then just bring it back to the store and tell the associates that it simply stopped working, they may be able to exchange it for you.
If not, you will probably need a new cartidge. The good thing about HP cartidges is that the print head (which is probably your problem) is built in, so issues are usually solved by just buying a new one. This, of course, means you have been replacing your print head every time you run out of ink, which adds up quickly in costs; but thats another subject
Hope that helps,
printer problem call up hp at 1-800-474-6836 and ask them for an upgraded printer which you will get at 50-60% cheaper than the original and its a factory new printer.But it is definitly not free. What you have right now is a hardware problem and the printer is dying so change it fast while this offer is available