Question about HP Pavilion TX1000Z 12.1" Touch Screen TABLET NOTEBOOK LAPTOP PC PC Notebook

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Broken touch screen glass

My HP txt1499us has a broken touch screen. The monitor works just fine but the glass behind the touch screen's plastic shield is broken, not allowing the TS to work. Is there a way to remove the plastic and the glass and just usee the laptop as a regular laptop vs using the TS?

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  • grounick Oct 21, 2008

    I have the same problem for my tx2500.

  • SaritaS Nov 13, 2008

    Same here with my tx2000 but my touch screen still work the protective glass is cracked however

  • jshorty Dec 03, 2008

    I got into a car accident and the glass behind the plastic of my HP TX1000 is shattered :-( The broken pieces are so annoying!

  • Anonymous Feb 07, 2009

    I have the same problem. i think that it is a product defect but Hp will not admit it?



    607-437-3120

  • Anonymous Feb 07, 2009

    HP offered to replace the screen under warrenty for $239 as a courtesy.

    However, I think that it is a much bigger issue. It appears to be an engineering defect!

    I heard that they are considering an upgrade to Gorilla Glass similar to what the Iphone uses.

    We need to protest for a recall on this issue.

    Phil
    607-962-6079

  • flyjwt Feb 22, 2009

    I have the same problem. HP tx 1000 broken glass. The display is fine, it just a pain looking at the broken glass. Can you buy just the replacement glass?

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Thanks for the help!..after using a screwdriver removing the 8 screws on my tx2500 screen (front) and carefully using a small knife swiss army knife along the edges to remove the glued on glass screen my laptop works like a normal one. take your time. its possible to "fix" by removing the touch screen portion of the display so long as the other part is not damaged. i dont know if i did it the best way but it worked and im happy!

Posted on Feb 24, 2009

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They've got screens for about $205 for the tx2500 and the tx1000 with easy to understand manuals on ebay at the following site: http://shop.ebay.com/merchant/browngranite_W0QQ_nkwZQQ_armrsZ1QQ_fromZQQ_mdoZ

Posted on Jan 31, 2009

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I had the same problem with my tx1000, and i took it apart today and removed the touch screen portion of my laptop. It works like a normal laptop without the touchscreen and it was easy for me to do with a small screwdriver set and minimal computer knowledge

Posted on Feb 24, 2009

  • dolmeta Dec 18, 2012

    Do you have any problems with not having the glass on there?

  • dolmeta Dec 18, 2012

    Do you have any problems, that is if you still have the laptop, with it not having the glass part on there. I'm thinking of doing the same but i'm afraid that the glass is there for a reason.

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Please visit support.hp.com and initiate a chat session with a tech rep. They are incredibly helpful and if you don't want to part with the notebooks for a few weeks, or if you want to save a few dollars by doing the repairs yourself, then politely ask the support rep for the shop manual for the notebook. It details how to completely disassemble and reassemble the notebook. You can grab a decent screen off Ebay for $200-250 rather than the ~$800 that HP wants for a factory replacement screen.

Posted on Jan 25, 2009

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If you dont whant it ill but it for under 100

Posted on Dec 18, 2009

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lola1609412
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SOURCE: broken ts

yes you can take the glass out but leave the plastic that protects the screen. but remember your touch screen wont work if the glass is not replaced which can be a bit expensive

Posted on Jun 24, 2009

6ya6ya
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Posted on Jan 02, 2017

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yes you can take the glass out but leave the plastic that protects the screen. but remember your touch screen wont work if the glass is not replaced which can be a bit expensive

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