Question about Kenmore 24032\24036 Top Load Washer

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The spinner gets off balanced make knocking sound

The other day I was doing laundry and my washer was working fine until it came to the spin cycle. It was so loud I thought the spinner was going to crash right through the thing. It wasn't overload. I had baby clothes and a few adult shirts and pants but nothing to heavy. I opened the lid I got a J error and tried to reposition the clothes and pressed start again. It sounded like it was fixed until it started about 1 minute into the spin cycle and it did it again. Loud thumping sounds. So i decided to take all of the laundry out and try it again. Same thing. It washes fine but when it comes to the spin cycle it gets offbalanced and stops. I opened the top part to see if any clothes got stuck between the spinner but nothing. Everything looks good. Dumbfounded. Help!

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Ok first is it a top load or front load and I need the model number inside the lid or door.

Posted on Oct 08, 2008

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