The other day I was doing laundry and my washer was working fine until it came to the spin cycle. It was so loud I thought the spinner was going to crash right through the thing. It wasn't overload. I had baby clothes and a few adult shirts and pants but nothing to heavy. I opened the lid I got a J error and tried to reposition the clothes and pressed start again. It sounded like it was fixed until it started about 1 minute into the spin cycle and it did it again. Loud thumping sounds. So i decided to take all of the laundry out and try it again. Same thing. It washes fine but when it comes to the spin cycle it gets offbalanced and stops. I opened the top part to see if any clothes got stuck between the spinner but nothing. Everything looks good. Dumbfounded. Help!
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You likely have a corroded/broken spinner assembly on the back of the inner tub. If your washer is out of warranty it is usually cost-prohibitive to repair. We usually quote about $350-$400 parts and labor for it. If you can wiggle the inner basket relative to the outer, that confirms a broken spinner.
CHECK THE PUMP. I had the same problem and after removing the pump (fairly easy) found a clump of stuffing from a hole in a quilt jammed in the impellor. After removing and installing the then cleaned out pump it worked perfectly. Suggest using a regular stainless steel hose clamp in place of the factory clamp that is hard to put into position on the hose to the pump. Be sure to put the clear plastic bag back in place over the pump assembly to protect the pump from water damage.
Or the stater motor on the back has lost a phase
because one of the windings has shorted. If the cycle sounds normal and
it doesn't sound like it's struggling then the problem is probably not
going to be related to the motor. I've found most of these cases to be
related to the control board itself.
This may help. There is a plastic tab at the bottom back center of the washers (Mine is clear Plastic). This is designed to hold the Tub i n place when it is shipped. First try turning this 90 Degrees, until it is noticable loose. If that does not fix it, you can actully pull the plastic thing out with pliers, as it serves no purpose once the washer in place. I turned mine and the problem seemed to go away so I did not pull it out, but the guy at the store said I could pull it out if I wanted to.