Question about Dell Inspiron 6000 Notebook
I just tried to install Quick Books on my computer via the cd drive, but it is almost as if the drive does not exist anymore. When I check administrative tools, the drive is there, but x'd out, and under properties, when i try to enable, it says the device is disabled with a code 22. when i try to enable it, the message reponds that if a device isn't working properly, or causes resource confilict, the device will be disabled. it won't let me enable to drive. i just used the cd drive the other day to load song on my ipod, so i know that it was working recently. i just don't understand what the problem is. i've already uninstalled and reinstalled the driver to see if that would help, but nothing happened.
Have you tried booting into safe mode to see if the drive shows up? If it does the same thing in safe mode .. open a command prompt .. start -> run -> cmd .. and then type in chkdsk /f c: to run a chkdsk that fixes ... you'll be prompted that you can't run it cause the drive is locked .. type Y to schedule it on reboot .. reboot the machine and let it run through.
Another cause could be is it a removable drive? can it be taken out? if so then maybe it was accidently jarred loose ... shut down the machine and pop out the drive .. and then pop it back in and see if that helps.
Also check the BIOS to make sure it's being seen correctly.
Posted on Sep 23, 2008
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Posted on Jan 02, 2017
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