Check that your telephone line (connection box) is all tight, check every junction box to insure all connections are tight.... THE OUTSIDE BOX IS also very important...
I also use lite sand paper to insure all the connections are bright-shiney before i re-connect.
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1st: Have you paid your bill? 2nd: Have you power cycled? Full Power Cycle is as follows:
Turn off all components plugged into the router(Computers, Printers, etc.) Unplug the power from the router. Unplug the data cable(DSL, Coax) going TO the router. Wait aprox. 1 minute. Plug data cable and power cable back into router. Wait about 1 minute. Turn computers back on. Problem Solved?
If not and you're using DSL make sure all DSL filters are in place and that none have come undone. Make sure the phone line is still plugged in. Problem Solved?
If not contact your ISP and ask if they are doing any maintenance in your area that may by effecting your service. Ask them to perform a line test on you. If all else fails ask them to have a technician come out and help solve the issue.
Wow, that router is at least 4 years old. I have not seen a working 2wire 1000hw for about 2 years. I would purchase an aftermarket modem at best buy or off of ebay if you want to go cheap. I have worked for ATT for about 10 years. Hope this helps
you can try to unplug the power cords and phone jacks to all your cordless landline phones in the house from the wall and see if that makes any difference, sometimes those interfere with the routers wireless connections, and wreaks havoc, if thats it try to change the channel on your cordless phone or get a different brand of cordless. If your internet light is going on and off in sequence with your modem internet light you might have a connection problem, depending if your cable or dsl, if your dsl make sure you have noise chockes on every phone or you will get that sparatic internet problem. If your cable, make sure all your tvs are connected securely or try and undo all the cable from every tv except the modem and work your way back to the bad connection untill you find the problem.
Please understand as I get very basic to start but things very obvious to you I cannot see.
Generally when including a router in a home network starting from the cable (tv) or the phone socket (dsl) in the wall with a phone wire plugged in. The next box is generally provided by your internet service provider and is a modem/something that connects to the phone line or cable. Then sometimes when only one computer exists computers are directly connected to the modem with an ethernet cable (looks like a fat phone wire with oversize connectors) or a USB cable (small flat retangular ends).
When you want to add a router for multiple computers. The computer gets disconnected. If a USB cable was used it is often replaced with an ethernet cable and that cable connects to the WAN port (probably separate from a block of 4 lan ports) of the router you bought (tell me if you have two routers -- that is a different problem). If your service comes from a cable (tv) company your router may already be properly configured. If however you have DSL service from the phone company the chances your router is correctly configured are less. To finish with the cabling story -- your computer then hooks to one of probably 4 LAN ports all in a block. Now if you are lucky power on all devices and boot up your computer and see if you have internet access. If you do great if not please provide me the name of your internet service provider or a link to their help/support website and I will see what I can do to assist in completing the router setup. Until your wired computer gets access to the internet your girls wireless connections will not work either. Once we get the wired connection working we will address the wireless connections.
If necessary unplug the router and plug the computer back into the original cable until we get the router working.
Hi. I will not repeat the check the phone line and resetting comments as it's now redundant.
I always have a spare modem as a line tester.
I've seen several 2700HG-B 2wire modem/routers burn out and every single time it's the DSL signal or modem portion that is burnt out. Even if you have two or three phone line surge protectors these 2700s are prone to shorting out unless you have a direct signal splitter DSL setup.
Here are a few things you can try to confirm if the 2700 is no longer functional on the DSL signal light problem.
#1: Turn on (plug in) your 2700 without the phone line plugged in and wait. If the DSL starts flashing red then there is a hardware problem in the modem/router.
#2: Plug the phone line into the 2700 while the dsl light is flashing red. It might take about 3 seconds however it should start to flash green and let it flash for about (usually) three minutes. If it turns red then the 2700 is indeed damaged.
#3: If you can enter into your modem using the http://2wire... and check the connection status. The first two status lines should read attempting to connect and no connection.