Question about 2wire 2700HG-B Router (2700HGB)

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2 wire has me seeing red

Every time I get a phone call I loose my dsl connection for about 2 minutes. Sometimes it won't come back on until someone else calls. Even unplugging it doesn't help.

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  • 14 Answers

Check that your telephone line (connection box) is all tight, check every junction box to insure all connections are tight.... THE OUTSIDE BOX IS also very important...
I also use lite sand paper to insure all the connections are bright-shiney before i re-connect.

Posted on Oct 05, 2008

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Posted on Jan 02, 2017

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1 Answer

PK5001 solid red DSL light


The trick I found for this is amazingly simple. Take the phone line out from your DSL modem and plug your phone line temporarily into an antique regular telephone for a second, check that it has a dial tone, and plug it back into your DSL modem. Your red light should go green in a minute after plugging the phone line back in. If you leave your computer idle too long, I think the phone company senses no activity and kills the connection after a few dead minutes, and the signal gets booted into some electronic alley. Also put tinfoil over your splice connectors as they leak signals that totally confuse your modem. Never leave any bare wires, I tinfoil the entire modem to prevent the neighbors from hacking me. I don't use wireless, only CAT5 ethernet cable.

Jan 04, 2014 | Computers & Internet

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2003 Pontiac Grand Am Gt gave a guy a somewhat jump yesterday and now my car won't start the battery tested good however it doesn't even attempt to start. Help!


i seen light flashing look like security light.look like vechicle in theft mode problem in the theft security.try to turn ignition switch to the on position 10 minutes until security goes out.then turn off ignition wait 5 seconds see if engine starts if yes problem in the theft security system.if theft security system working okay problem could be starter or starter solenoid.could have faulty neutral safety switch or clutch start switch faulty.make sure battery volts is 12.6 volts let auto parts store do load test see if battery has a bad cell plate shorting

Sep 23, 2013 | Cars & Trucks

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When someone sends me a YouTube video, it takes forever to be able to see it. Someone told it is "buffering" and I have to wait. Well, I never had that problem until recently. I have a...


Most likely that is what it is doing...buffering. It will load so much of it into memory before it starts playing so that it won't stop every minute. How fast this happens depends on how much ram you have, how fast your cpu is and a lot has to do with how much net traffic there is at the time as well as how fast a connection you have.

Jul 13, 2011 | YouTube Computers & Internet

1 Answer

DSL connection keeps going red and it interferes with phone as well since sometimes the home phone won't work as wel.


you must have all your phones plugged into an adsl filter (not the router) otherwise the internet drops when you use the phone and the internet will make loud noises down the phone.

May 20, 2011 | 2wire (1000-400108-001) Router

1 Answer

The internet modem lights keeps turning red every 3-10 minutes. it has been replaced three times yet the problem consists. its at&t 2wire


The DSL line to the modem may be bad. It might have a loose connection at the telephone jacks. Call the AT&T automated test robot by calling the support number listed on your phone bill - have it do a test on your line to see if there is a problem.

Nov 01, 2010 | 2wire (1000-000005-002) 802.11g/b Wireless...

1 Answer

My DSL 2wire modem always blink like crazy.


DSL light blinking green/red indicates you do not have a solid connection to your DSL signal. Typically this can be anything from the connections at your home all the way to the connections with your ISP. As I do tech support for this model of 2wire modem all day long here is what I would tell you to do if you were calling me:

Are you using the proper length of phone cord (15ft or less): people sometimes have a longer phone cord in use and while it MAY work for a while outside conditions will effect the DSL signal enough that it no longer cuts the mustard. The longer the phone cord the more resistance a signal has in reaching the modem.

Filters: Typically the 2wire modem comes with 3 1-way filters and a single 2-way filter. Often people put the wrong filter on the modem, which doesn't even require one, or they put the correct filter (2-way filter) but hook it up to the wrong end (that is to say it should be connected to the DSL side of the filter). All other devices in the house such as phones, fax machines, Tivos, DVRs, Sat TVs, and monitored alarm systems (AKA anything ELSE connecting to/using the phone system) should be on filters.

Phone service: Do you have phone service? Do you have a dial tone or static? If so all problems with phone service will effect your DSL service as that is how the DSL service is piped into your home...that is to say through the phone line. Do not contact your ISP for this problem as it is a phone line problem creating your internet problem.

Phone jack location: Have you tried moving the modem, it's power cord, and proper length phone cord to another jack? Granted the argument that "it worked yesterday, so it should work today" is a strong one but sometimes putting the modem on another jack JUST to test out any potential wiring problems is a helpful one and could save you a lot of frustration. If one jack gives you red/green DSL lights and the other gives you solid green...that should speak for itself.

ISP provider: IS your service turned on? It may be a bit...hmmm...how shall we say....obvious but if your service has been turned off, or not even turned on yet, then that would be why. In addition, if the above does not help in determining what the problem is, a technician may need to be dispatched to determine where the fault lies. Sometimes it's the box down the road and sometimes it's a few miles away.

Jan 15, 2010 | 2wire (1000-000057-000) Modem

1 Answer

Phone line won't hang up


I would check the DSL filters. Your phone should not interfere with the DSL. Make sure there is a filter on any line going into your phones. If there is a filter replace it and see if that works. Also, check other equipment on the line, fax, computer, credit card machine. They will need filters from the DSL too. Remove these other devices and check the line for the problem then add them back one at a time.

Aug 01, 2009 | AT&T 964 Corded Phone

1 Answer

No dial tone with 3730


No dial tone means the terminal is not getting a signal from the phone line.

Troubleshooting:
1) Make sure it is not on a splitter most of time the splitter goes bad.
2) Make sure the phone cord used is a 2 pin cord.
3) Make sure if you have DSL from your phone company plug it in a DSL filter but make sure
you drop the baud rate the terminal uses.
Hit the more key (2nd purple key from left usually the tip key) until you see other setup.
Enter Password Default 1 Alpha Alpha 66831 Alpha key is the little black button above
the number 2.
Then hit the more key again until you see COMMS choose that and hit next until you see
Baud rate. Hit Edit and then NEXT until you get 300 baud when that shows under new hit
select or enter. Choose F4 exit save changes and then the red X key until you are back at
main sales screen Run a test sale.
If still same problem Repeat steps and change baud rate until one works. Usually 300 will
work for DSL lines.

Call me if you need assistance.
www.greenlightpayments.com EXT 105

Jul 02, 2009 | VeriFone Omni 3700

1 Answer

No dial tones on all the phones.internet still works. when you dial the house, phone line has busy signal.


If you have dial up internet, turn off your computer and try it. If you have DSL then a wire has come loose at your phone box. There are 4 wires that come into your house from the phone connection. Phones use 2 of them and DSL uses the other 2.

Jul 12, 2008 | Lands Phones

3 Answers

2701HG-B


Hi. I will not repeat the check the phone line and resetting comments as it's now redundant.

I always have a spare modem as a line tester.

I've seen several 2700HG-B 2wire modem/routers burn out and every single time it's the DSL signal or modem portion that is burnt out. Even if you have two or three phone line surge protectors these 2700s are prone to shorting out unless you have a direct signal splitter DSL setup.

Here are a few things you can try to confirm if the 2700 is no longer functional on the DSL signal light problem.

#1: Turn on (plug in) your 2700 without the phone line plugged in and wait. If the DSL starts flashing red then there is a hardware problem in the modem/router.

#2: Plug the phone line into the 2700 while the dsl light is flashing red. It might take about 3 seconds however it should start to flash green and let it flash for about (usually) three minutes. If it turns red then the 2700 is indeed damaged.

#3: If you can enter into your modem using the http://2wire... and check the connection status. The first two status lines should read attempting to connect and no connection.


Nov 01, 2007 | 2wire 2700HG-B Router (2700HGB)

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