Question about Panasonic PV-GS31 Mini DV Digital Camcorder

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Tape compartment stuck & will not open!

I have tried to open up the cassette compartment to insert a tape but the housing will not rise up and open. I've checked to make sure the battery is charged, the cover is completely opened, the camera is turned on, and nothing works! I just inherited this camera from my mother-in-law who never used it because it had a faulty charger (so I replaced it) and I need this to work asap for a school project! HELP! :(

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Try hitting it with your palm to pop the door open.

Posted on Nov 17, 2008

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1 Answer

Sony dcr-trv350 tape wont close


there is a risk of hardware damage.make sure you dont force the tape into the cassette compartment to avoid damage to the unit or tape.here's what you can do.
1.remove the tape from the compartment.
2.ensure proper type and size of tape is used.
3.ensure no packaging material or foreign material inside the compartment.
4.if attempting to record, make sure cassette tape rec/save switch is set to rec position.
5.reinsert the tape, make sure it's properly inserted.
6.if still won't close or tape ejected again,remove tape.
7.reinsert a diff tape.
8.attempt to close compartment.
9.if issue unresolved, press the tiny reset button while cam is powered on (located in the panel where the lcd screen goes to,just below all the other buttons). you may also do a power reset procedure: remove batt, remove ac adaptor,set power switch to vcr, leave the cam without power for at least a minute, switch power back to off, reinsert ac adaptor/batt and turn cam on, attempt to close tape compartment.

if issue persists, service would be needed. hope this helps.thanks:)

Mar 26, 2010 | Sony Handycam DCR-TRV350 Digital Camcorder

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I have a sony Handycam videoHi8 camcorder, my problem is that it


Try using different tape or a new tape in the Camcorder.

Clean the video heads using the Sony V8-25CLD cleaning cassette.

You may also try pressing and holding the Reset button for 30 seconds to reset all the settings in the unit to the factory defaults.




Good luck!!!!!!!!! !!!!!!!!!

Sep 19, 2009 | Sony Video Cameras

1 Answer

Sony Handi-Cam TR57. After being stored for a couple of weeks,the tape door, with tape in place has become stuck in the up position, and the tape cannot be either removed or pushed back down. The tape...


Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
  7. Attempt to open the cassette compartment.
NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required .

Jul 31, 2009 | Sony Video Cameras

1 Answer

Bands or lines on screen during playback


Hi tlaufer ,
              According to the symptom this problem is related to the VIDEO HEAD, As you earlier try to clean the head but no results, Please open the cassette compartment of your camera (as when you insert the cassette in it) for 30 mins (remains open cassette compartment) Actueally some time due to moisture head get durt.
After 30 mins insert the cassette and play it. Hope it will start work again fine.
      But if no result from the said procedure then there must be a damadge of point of the head, in this condition you have to replace the VIDEO HEAD assembly.
Thanks for using fixya.

May 23, 2009 | JVC GR-D73E Mini DV Digital Camcorder

2 Answers

Can not eject tape


I had same problem, while transferring media from TRV-16 to DVD, tape would not play, then would not eject. This after transferring several tapes to DVD. I tried several things over the last couple months that did not work before finally getting it open today. It did me no good to remove several of the outer panels that were each held by two "tiny" phillips head screws each. Went to the internet, found your post, also found a post that referred me back to SONY page which follows.......

Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
  7. Attempt to open the cassette compartment.
"NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required."

After I did this, I could hear a whirring sound when I hit eject, although nothing came out. While the whirring was going on, I pulled up and out with constant pressure and the cassette holder opened. The tape had jammed apparently as the little protective plastic tape guard was jammed partially open when I pulled the cassette out. Good Luck and don't be afraid to put a little pressure on the door if you can hear the door trying to open.

Now I turn to recovering the tape, but having grown up with cassette decks, don't believe it will be a problem.

Oct 14, 2008 | Sony Handycam CCD-TR416 Camcorder

2 Answers

Loading tapes


I had a similar issue where the tape bay would not lock in and engage the motor mechanism to load the tape. I removed the battery from the unit and let it stand for approximately a minute then reinserted the battery. The tape drawer closed first without a tape then reopened with no issue. I then inserted a new tape with no issue. I guess it needed a hard reboot.

Mar 23, 2008 | Sony Handycam HDR-HC3 HDV Digital...

2 Answers

Cannon ZR 60 camcoder Cassette copartment does not open


Loading unit problem is a common mechanical problem in camcorders. To remedy the problem, trained tech need to disassemble the mechanical system around the loading and replace few broken gears (plastics) and adjust it. Repair cost may run close to half of the new camcorder. If you really got to repair this camera for some sentimental reason or for special needs otherwise better to invest the repair charge into a new camcorder.

Mar 15, 2007 | Canon ZR60 Mini DV Digital Camcorder

3 Answers

Cassette Jam


The most frequent cause of this type situation is not having a power source attached, or a depleted battery pack. Once the power source is available, some models require manually unlatching and opening the cassette compartment cover. When the cover is fully open, the videocassette will eject automatically. Please try the following procedures. 1. Attach the power source to the camcorder correctly or use a fully-charged battery pack. 2. Fully-open the cassette compartment cover until it stops while sliding and holding the OPEN/EJECT switch. The videocassette will eject automatically after a few seconds. If the videocassette still will not eject, seek assistance from a Canon Service Facility.

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