Question about Dell W2600 26 in. LCD Television

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W2600 click but no picture, no warranty

Contacted Dell to try and get it replaced and they said no. I wrote a letter of complaint to Michael Dell and still didn't couldn't get them to get it replaced. So can anyone help me get me TV fixed. The blue light will come on and the TV comes on but once I turn it off and turn it back on it will just click with no blue light or screen coming on.

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  • Anonymous Oct 25, 2008

    LAST TIME I BUY ANYTHING DELL.  MY DELL TV & LAPTOP HAVE HAD MULTIPLE ISSUES...... SUCKS!




    BY AN APPLE - THE BEST!



  • Spyceman Jan 22, 2009

    I have the same problem as the person who gets the clicking sound when they switch it on. People I say who's the brave one? anybody got Dell parts I own a soldering Iron the Warranty has gone and Michael Smell sorry Dell doesn't give a toss so lets fix it ourselve. Now I know we all can save if need be an buy another one but I truley like this Tv ( is there a better one anyone?) who's willing to found out how to fix them and tell the rest of us gone on it may promote some business too cause I'll send you my one to fix aswell ha ha lol

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If power light is lit, the main board needs replaced. It needs to have firmware M016, and REV A07. Thats the latest fimware out there available.

Posted on Jan 31, 2009

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Dell will replace it if it's less than 3 yrs old but apparently their tech support people are clueless about this and have to be told what they need to look up. The replacement is a nice gesture except if you're like me and paid >$1,000 for this more than 3 yrs ago. I have had TV's > 20 yrs and don't reacall major problems with any.

These instructions were posted on the Dell Community forum http://en.community.dell.com/forums/
"
The following in and out of warranty TVs (W2600, W2306C, W2606C) with the No Power issue must go through Technical Support to initiate the exchange. Tell the technician to look up the following DSN document IDs to get the details on the in and out of warranty exchange process:
- 313698 Dell-Branded TVs Out-of-Warranty Repair Procedure - CTS/CBG/SMB/GTS-T/DOC. Tell them to scroll down to, Dell W2306C, W2606C, or W2600 TV Replacement for a No Power Issue
- 329986 TVs (W2600, W2306C, W2606C) with No Power. New exchange procedure - TV and Home Theater - Dell Community Forum
* Dell will cover this issue, regardless of the limited warranty status, for the W2306C, W2606C or W2600 TVs for 3 years from the original invoice date
* Once past the 3 year date from the original invoice date, we will not exchange the TV
* Units sent as replacements for this issue should be considered in warranty for 90 days after the replacement or for the remainder of the limited warranty term, whichever is longer

* You will need to provide to them the following information -
TV Service tag number:
TV Order number:
Name:
Shipping address:
Phone number:
Email address:
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I do have them in stock.
Please feel free to contact me at plasmatech@gmail.com

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didn't work for me. any other suggestions?

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