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New whirlpool dishwasher GU2700XTST1 soap not dispensing during cycle?

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Hi there,

check the soap dispenser, to make sure nothing is stuck on it.

if not, check if it's broken or cracked.

if not, it will need to be replaced.

Posted on Sep 23, 2008

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Posted on Jan 02, 2017

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I have a whirlpool gu2400 dishwasher. The spring loaded soap dispenser door does not open during the wash cycle to release the soap.


Whirlpool dishwashers use a wax motor or a solinoid to release the door at a specific time during the cycle. So for proper cleaning the soap cup is nessesary . The part isn't that expensive and fairly simple repair.

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The main soap dispenser that you close and then opens during the cycle will not open on our whirlpool dishwasher, there appears to be nothing wrong with it, the plastic latch that catches it is intact, is...


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There are three common problems that cause the Soap Dispenser or Cup not to open. I have a tip that will explain these problems in detail....

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heatman101

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1 Answer

Soap dispenser will not open during cycle


I have the same dishwasher, have for about 2 years. It took me about a month to figure this out... But, you cannot run it with the flatware rack hanging on the bottom dish rack, you have to move it to hang on the door and you cannot have anything in the compartment under the soap dispenser that is tall enough to block it from opening. Annoying design for sure!

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2 Answers

My whirlpool dishwasher soap dispenser is apparently not opening during cleaning. I find dirty dishes and clumps of soap in the hopper. Whirlpool quiet partner II


I bet your clumps of soap began with the beginning of the use of a different DW detergent powder.

Try this (trust me) Go buy a box of brand name Dishwasher powder (e.g. Electrosol or Cascade) Use it for two loads of dishes and report your results back here. OK?


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check to see if anything like dried up soap in there if so wash out with warm water or try a liquid

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