Question about Dacor DCM24 Convection/Microwave Oven

1 Answer

Dacor DCM24 - Security screw/tamper proof hex bit size?

My Dacor DCM Microwave/convection does not turn or heat altough the fan runs and panel seems to work. I was removing the screws on the back in order to lift off the top/sides but can't find a tamper proof bit that fits the Dacor tamper proof screws. Is there a part number and sorce to purchase the required part or should I just break them off? The unit is out od warranty.

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  • stephenca Dec 10, 2008

    I have exactly the same problem (fan runs, light goes on but turntable does not turn and no micro or convection power). I'll try your solution and let you know if it works.

  • Anonymous Jan 04, 2009

    I have the same problem with the fan and light working but no heat or turntable. My DCM24 is under warranty so I will post the issue and resolution once determined.

  • stephenca May 11, 2010

    So I tried the door switches as suggested. I took 2 of them out (the bottom one and the middle one) and went to the parts store. They tested them and they are fine. So I bought one spare and used it to replace the top switch (which I hadn't bothered taking with me as it's the same part as the bottom one).



    No change. I still have the light/fan running but no micro or convection power. Help!!! :-)

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  • Dacor Master
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It's a a T20H Torx type or GTXH20-100, available from hardware stores, or places like Lowe's or Wal-Mart.

Some folks just break or bend the post in the middle, then insert a small flat head jeweler's screwdriver in the space between the post & outer edge of the hole. A sharp tap with a hammer will loosen them a bit.

Otherwise, you can use a hacksaw or Dremel tool to cut a groove in them, then use a flat head screwdriver to remove them.

Just be sure that any special grounding screws get put back where they were to ensure proper grounding of the case, an important protection from shock hazard in rare cases of internal wiring breakage.

The Dacor DCM24 is essentially a rebranded Sharp R930A and I have the full service manual here at my site.

As to what's wrong with it, I would say your secondary interlock (bottom door switch) has failed.

The service manual will cover it, but there's additional info here: http://www.microwavedisplay.com/doorsw.txt

The best place to order Sharp parts is Tritronics.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Posted on Sep 27, 2008

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1 Answer

Dacor DCM 24. Everything, clock, fan, rotator, light all come on but oven and microwave don't heat?


On model DCM24, that's usually a defective bottom door switch, or its mount is loose, misaligned, or broken.

The service manual is here, and my help file on door switches is here.

For free DIY and other help and advice, feel free to contact me via my site.

Always include your FULL model number*, FCC ID number*, and detailed symptom information.

* from the tag in the cooking cavity or elsewhere on the oven (or send a clear photo of tag)

William E. Miller, AS-EET
http://www.microwavecontrol.com
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I tried cooking with the convection function in my dacor DCM24 microwave. now the microwave function will not work. the fan comes on, but the turntable doesn't move and there is no heat.


This is almost certainly a bad secondary interlock (bottom door switch) or its mount.

See my help file on door switches here.

You can download the service manual and parts list free from our site.

You can order parts by entering the Dacor part number here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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That would be a problem with the secondary interlock (bottom door switch) or its mount.

See our help file: http://031d26d.namesecurehost.com/mwd/doorsw.txt

We have the service manual and have uploaded it to our site here to help you.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Hi,


Here is a tip that will help you to figure out what is wrong with your Microwave Oven....

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Hi,
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yes / but install still need some air flow in and around the unit . needs air under neath and over the top / and cannot have 0 clearance in back / / ****

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1 Answer

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Are you cooking it this way, as shown in the owner's manual?

"Use an overturned 9 or 10 inch oven proof glass pie plate on top of the
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You can also use a paper plate in a pinch, but as always, never leave a microwave unattended while it's cooking, since some paper products can have impurities which will allow overheating and possibly fire.

This is a convection oven, so it has a metal turntable tray.

Microwaves cannot penetrate the metal from below like it would on a standard microwave's glass tray, allowing for even heating.

If you've lost your owner's manual, you can get it here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Loosen 3 screws on lower hinge, lift the door to realign, then re-tighten screws. 

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