Question about Dell 3100cn Laser Printer

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Drum cartridge and chip

I am trying to save some moneu and replace the chip of my Dell 3100cn drum cartridge. I read a lot about it, and people talk about emptying out the toner. When I follow the replacement instructions in my book it does not lead to something with toner that I can empty out. What does the drum cartridge look like?

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The Drum Cartridge is that large removeable peice on the very top off the printer. it becomes visable when you open the front and top covers.

Posted on Oct 10, 2008

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Can I reset the message "Replace Drum Cartridge"


Yes, you can but if you don't replace the drum the message will pop up again. You have to replace the chip.

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On my Dell 3100cn you have to replace the drum as routine maintenance. I think it is every 12,000 sheets. If you examine the drum unit (in a 3100cn) you will find that there is a compartment in the unit that gets filled with used toner.. It is fairly small, but runs all the way across the drum unit, at the pointy end. On fhe 3100cn there is a blue arrow on either side of the drum unit to show you which way round to put the drum unit and the arrows are each printed on pastic cover held on by two screws. Undo the screws and you can empty the waste toner directly into a plastic bag.

The drum unit has a chip in it (on one side). That tells the main machine it is full or, may be, it tells the machine when it thinks it should get full. If it is the latter, then the chip won't change its tune and you will continue to get the error mesages.

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Streaks on left side


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Jan 20, 2008 | Dell 3100cn Laser Printer

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