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Direct drive Whirlpool washing machines use a two piece agitator. In-between the two pieces there are cogs, sometimes referred to as "dogs," which will wear out. When the dogs start to wear, you will notice a clicking sound and the top agitator will not move as it should. When you learn how to replace the agitator dogs on a Whirlpool washing machine, you can have your Whirlpool working correctly again. Agitator dogs are available at appliance repair facilities.
Disconnect the Whirlpool washer from the wall outlet. Open the washer lid to access the agitator.
Insert a flathead screwdriver in the notch in the agitator cap. Twist the screwdriver to pop the agitator cap off of the agitator. If your model has an inner cap, remove the inner cap by pulling up on the handle and removing it from the agitator.
Use a socket wrench to remove the bolt in the center of the agitator. Most Whirlpool washers use a 7/16-inch bolt to secure the agitator.
Grab the bottom of the agitator with both hands and pull it straight up out of the wash tub. Do not have your face directly over the agitator. If it is stuck or pops up too quickly you could injure yourself.
Set the agitator on the floor and carefully place your feet on each side of the agitator. Grasp the top of the agitator and pull the top half of the agitator off of the bottom half. Turn the top half over to access the dogs.
Use needle nose pliers to pull the dogs out of the agitator. Install the replacement dogs into the agitator according to the specifications given the manufacturer.
Set the top half of the agitator back on to the bottom half. Make sure to align the two tabs together between the halves so that they will friction fit. Grab the bottom of the agitator and apply a thin coat of dishwashing detergent on the rubber gasket on the bottom using your finger.
Set the agitator back into the wash tub and secure it using the retaining bolt. If your model had an inner cap, set the inner cap back into the agitator until it snaps into place.
Place the top of the agitator into place and press down until it locks into place.
This washer has what we call a bionic agitator and this agitator has a 2 parts:
it has a base and a top section.
IF the BASE IS NOT WORKING AT ALL, please have the transimssion checked and also check the coupling.
IF the BASE is working and the top is NOT
THEN replace the 4 plastic AGITATOR DOGS that are in the agitator.
Remove the CAP from the agitator...remove any plastic cap.
Get a socket wrench and get the socket that removes the bolt.
PULL the agitator from the base and separate the top from the bottom.
Take the top and turn it upside down to remove the platic interior part that holds these 4 dogs. REMOVE the old dos and replace with new and do a reverse engineeriong putting agitator back.
Hi, The problem that your washing machine is not agitating, you will need to check certain things. Please check the timer to see if it is in good working order or not. Next you will need to check the motor and the motor switch. On some of the newer washers the door switch also controls the motor. If the motor starts running after the washer has filled to the selected level, but the agitator doesn’t move, you will need to check the following parts. The agitator dogs. They are located inside of the agitator clothes mover. You will need to remove them and check to see if they are in need of been replace. The clothes mover. This part is the top part of the dual action agitator. Its job is to move the clothes from the top of the spin drum to the bottom part of the agitator. You will also have to check the inside of the clothes mover to make sure that the gear like cuts are not worn out. However another problem could be a broken motor coupler.
Thank you for contacting Fixya.com
Hi, Do you know if the lower half of the agitator is working? THere is a dog kit that might need replaced in the agitator to get the top half to work. If neither half agitates, there is probably a transmission issue. Start the washer with no laundry in it and see if either sections of the agitator work.
I hope this helps you.
Does the bottom of your agitator work correctly? We had the same problem if you pop the cap off the top of your agitator there is a cam in there with 3 dogs that engage the agitator causing it to spin. If the bottom part is agitating correctly then chances are the dogs in the cam assembly are shot. If the bottom is agitating correctly then it is very possible you have something stuck under the bottom section of the agitator. If this is the case remove the top cover (same as before it's just a lid that pops off) inside you will see a 1/2" square use a 1/2" drive ratchet with a 3" or 6" extension unscrew this piece remove the top section of the agitator then the bottom. Once the bottom is out check to make sure all is clear inside the washer. Reassemble in the reverse order making sure the lower section sits all the way down on the splines for the drive mechanism. If neither one of those solve the problem I would suspect you have an issue in the drive train of the washer.
Check to make sure your agitator is working. The agitator comes in 2 sections, a top (#3) and a bottom (#4). Spin the top section clockwise and than the opposite direction. It should spin free from the bottom section in one direction but when turned the opposite direction it should spin the bottom with it. Hopefully that makes sense. If it doesnt, you need to replace the agitator dogs (#10). Very simple to do. the part # is 80040 and theyre about 8.00. Hope that helps. Let me know if you need help with the install or the par itself. dave www.washermd.com