Question about LG CU500 Cellular Phone

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My lg cu575 says Failed to Retrieve Message 6

I receive messages and when I download it says failed to retrieve message 6

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  • Anonymous Oct 02, 2008

    Same problem with an Alltel using friend.

  • Mocha-CoCo Dec 03, 2008

    I have the same problem I have a lg Cu515 and it is saying Failed to Retrieve Message 6, Please Help!!!!

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  • 59 Answers

U prolly dont have the service try to turn ur phone off and remove the battery for 15 seconds it'll update ur phone

Posted on Sep 23, 2008

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2 Answers

I've received a mms message and my screen say MMS retrieval failed, how can read this message?


This often has to do with a network error, or your phone its self. The best solutions are as follows.

  1. Turn your phone off and turn it back on and attempt to retrieve the message again.
  2. If that fails, ask the sender to resend the message.
If the above solutions do not work you might need to consult with your wireless provider.

Jun 03, 2011 | Cell Phones

1 Answer

When I go to receive a multi media message and press retrieve it tries to retrieve the message for a couple minutes and then it says message retrieve fail and I can't see the picture. This only happens...


hi, i had the same problem... what i did was configured the settings from multimedia messages but it deepens on what is your provider of you services like me i have it with t-mobile so if you have it wit t-mobile i can give u the right settings for that.... my email is antonyxp900@hotmail.com

Jul 30, 2010 | LG Neon GT365 Cell Phone

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My LG pop will not let me retrieve mms messages! help please!!!!


The MMS delivery process is triggered by a special SMS message called the "MMS Notification". The "MMS Notification" contains a URL pointer back to the full content of the MMS message. So when the receiving phone gets the MMS Notification, it must connect to the URL in the notification in order to retrieve the actual message content.
The error that you include above looks like the URL cannot be fetched.
If it worked before, but it does not work now ... then it is possible that something has changed with regard to your firewall or network configuration. The receiving device needs to actually connect back to host server in order to retrieve the MMS content.
It is also possible that something has changed in the configuration at your mobile operator. Hope it will be helpful to you.

Apr 05, 2010 | Cell Phones

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Unable to retrieve picture messages.


need to contact your phone comp

Jun 01, 2009 | Samsung Cell Phones

1 Answer

My lg shine cu720 can not download altell picture messages. It says failed to retrieve message 6.


you need a MMS configuratior sent to your phone so that you can enjoy picture messeges, either that or just power the phone off and back on and try it again, somethimes it's usually a bad connection only. Also in some cases when you never did a picture message before, you would have to send yourself 2 pic messages first that that would register your phone in the picture message service from your serv provider.
For your MMS configurator go to your Serv. providor web site

Mar 10, 2009 | LG Shine CU720 Cellular Phone

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LG VU MMS Picture messages from Alltel


customer care of ur line can send u configuration message

Jan 11, 2009 | LG Vu CU920 Cellular Phone

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My LG shine (AT&T service provider), when trying to receive a picture MMS message, responds with the notice "Failed to retrieve message 6". I have read that this is a problem with Alltel's mms...


sounds like your settings need to be put in again manually to do that you need to contact ur cell provider whos your provider? if 02 i can give you settings

Dec 01, 2008 | LG Shine KE970 Cellular Phone

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