Question about Gateway Computers & Internet
Normally, if the operating system no longer detects a modem physically installed in the system, it is likely the modem has failed. If you have had any thunderstorm activity or a power surge recently, there are good odds the modem was taken out by the jolt.
You can try reseating the modem in it's slot (it may have worked loose) and inspect it for burn marks or other damage while there.
If the system is under warranty, contact E-Machine and see if they'll replace it. If not, then buy a new modem, you can find them on line for little $$.
Posted on Sep 22, 2008
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Posted on Jan 02, 2017
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