Question about Zanussi WJS1397W Front Load Washer / Dryer
The Fabric Softener Compartment always has water in it. I'm not sure whether this is normal and I just haven't noticed it or whether there is a blockage somewhere. I've taken the drawer out and cleaned it thoroughly but still it just sits there.
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Posted on Jan 02, 2017
Is the dispenser full? It could be that it is a bit clogged. I would try just pouring a little very hot water in for several loads and using dryer softener sheets during this time. Let's see if we can unclog it .
Posted on Aug 22, 2008
The detergent dispenser is located above the detergent drawer. A water pipe is connected to it and water entrance and distribution to drawer's cells (following the programmed cycle)are done by a lever's movement (part of the dispenser). The lever movement is controlled by two solenoids that received their power from the timer. By opening upper machine's cover you will have an access to the dispenser. Disconnect the power cable from the machine before moving to next test !!!! Look first that they are not any disconnected wires. Move manually dispenser's lever and see if water running to all cells (depend on your movement). In case it doesn't work properly remove the unit from the machine and try to clean it (I hope it will help, otherwise you should replace the unit). In case it works properly (manually) - you should test by a multi-tester solenoid's resistance. the one that doesn't have a resistance measurement should be replaced. Good luck !!
Posted on Aug 04, 2007
I have this problem as well.. All washing machines manufactured nowadays are energy effficient, which means that they don't use as much water as the older models. This can result in a build-up of bacteria in the top part of the washing machine, which is clogging up the bit where the water comes through to flush the fabric conditioner into the drum. What I have to do every so often, is to take the top off the washing machine and clean out the layer of black slime that has built up, blocking the holes where the water goes into the washing machine. Another contributory factor is that the usual program used is a 40 degree wash, which is not hot enough to completely flush the machine through. Manufacturers recommend running a 90 degree wash once a month with just washing powder in iit, no clothes. Hope this is some help
Posted on Dec 12, 2007
As for the softener compartment, powder tends to overflow and block the three drain holes. It needs removing and thoroughly cleaning out, i use cotton buds and lots of hot water.
Posted on May 21, 2008
SOURCE: Fabric softener stays in drawre
We just had a tech come out to fix this problem for us. Essentially, the problem is that the fabric softener builds up and gets clogged. He cleaned out a solid hunk of frabric softener gunk, and suggested that we dilute our fabric softener with water to keep this buildup from happening again.
Posted on Apr 11, 2009
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