Question about Acer Aspire 3004LCi Notebook

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Cursor (pointer) Locks Up

Out of the blue, the cursor (pointer) either locked up or had a mind of its own on where to move. When booted in safe mode it performed correctly. I thought I had a virus, but after spending several days trying to resolve the issue I gave up and restored my system. After a complete system restore, the cursor still performed in an erratic fashion. By chance I removed the battery and pluged in AC power and everything performed normally.

This is on an Acer Aspire 3004LCi notebook running Windows Home XP. Also, the battery shipped with the new laptop had very poor battery life.

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  • 2003SRT4 Sep 22, 2008

    Thanks for the info, but it didn't work. As soon as the battery is put back in, the pointing device (cursor) has a mind of its own and won't move or slighlty moves and locks up. As soon as the battery is removed everything works fine. I've been in the business over 40 years and have never seen a battery make a pointing device perform like this.



    But like I said, the battery that came with my Aspire 3004LCi had very poor battery life lasting no more then 20 to 35 minutes. I believe a new battery is in order to correct this issue.



    Thanks again.

  • jenloe Apr 04, 2009

    cursor locks up frequently on some locations other sites seem to be ok. any thing that can be checked? Running windows xp

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Go to my computer, right click>properties>hardware tab>device manager, then look down the list for mouse and pointing devices, click the '+' sign and right click on your touchpad listing and select uninstall, and then restart the pc.

In Vista start control panel>classic view, then device manager

The touchpad will be reinstalled and then ready to use again as it should be back to normal

Posted on Sep 22, 2008

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