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When I hook up the unit to be charged, it will not accept a charge unless you push the cord in and hold it there. Is there a solution to this problem and if not does the unit have a warranty and will it be covered? It was purchased in Jan. of this year

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  • Garmin Master
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You didn't mention the model number. Either the cord has an intermittant break or the power connector is intermittant.

If you bought the unit from a well known chain store, the warranty will be honored. If you bought it off of eBay/auction, the manufacturer will not honor the warranty.

Make sure the unit has been registered online with the manufacturer before you call them. You will need to send them both the cord and the GPS as its not clear which has the problem.

By the way, apparently Fixya doesn't like their experts referring people back to the factory (they warned me about this) but if its under warranty, you're best bet is to have the manufacturer repair or replace it for you, free of charge. Sorry Fixya.....there is no better solution to this problem.

- Jim

Posted on Sep 23, 2008

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