Question about Tomtom Maps Software

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Tom tom is not working

I have got the tom tom 510. When i switch it on the 2 hands come on the screen then the sim card symbol comes up with a red cross on it. It will not do anything. I have tried re settting it and takng the sim card out, but non of this works. Can you Please advise me what the problem may be and the cost to have it repaired?

Many Thanks

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  • jonslatts Oct 22, 2008

    i have a tomtom 500 and when i turn it on a picture of the tomtom with the sd card being removed then a red cross coming over it

  • Bangadad Nov 15, 2008

    I have exactly the same problem, the two hands come up when I switch it on and then the sim card appears with a red cross.

  • michael carr Apr 27, 2009

    yes i have the same problem can anybody help

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  • 3,230 Answers

Hi there,
1: Make a full back up of your SD Card.

2: Delete your SD Card.

3: Install the latest update to your Device, you will need to log in to the Tomtom website, select on the support page, select on the 1st question ' Update , follow the instructions on how to download and install the Update on to your Device

4: Re-install your Backup. The only Folders that you will need to re-install are the Voice, Map and Zip Folders.

Posted on Jun 23, 2009

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