I have got the tom tom 510. When i switch it on the 2 hands come on the screen then the sim card symbol comes up with a red cross on it. It will not do anything. I have tried re settting it and takng the sim card out, but non of this works. Can you Please advise me what the problem may be and the cost to have it repaired?
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Re: tom tom is not working
Hi there, 1: Make a full back up of your SD Card.
2: Delete your SD Card.
3: Install the latest update to your Device, you will need to log in to the Tomtom website, select on the support page, select on the 1st question ' Update , follow the instructions on how to download and install the Update on to your Device
4: Re-install your Backup. The only Folders that you will need to re-install are the Voice, Map and Zip Folders.
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I did find out how to solve the problem. I can't remember exactly where I found the solution but I think it was on TOMTOM website. You have to connect to TOMTOM home and reinstall the application. I put the TOMTOM disc in the computer (which came with purchase) and reinstalled the program. Which I thought was weird as everything appeard to be fine with TOMTOM home). Anyway, it worked. Good luck.
"My tom tom wonts switch on. I have reset it and still it comes on with a boom boom noise and shows the 2 hands on the screen. It also shows the loading bar at the bottom, but then it just freezes and nothing happens. can anyone help please ASAP"
Sound as though your Map data card is corrupt. Remove the SD card and check it with your computer using a card reader. Backup the SD card onto your computer. You can run either chkdsk or go to the drive letter under 'My Computer' right click and select properties, then tools, then check now. You can also try starting the Tomtom with the SD card out of the unit. It should show a picture of the Tomtom with a 'X'. You can also try copying the data on the SD card to another SD card.