Question about GE Microwave Ovens

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We havea few months old Microwave oven. I've noticed there is a stain between the glass on the door. I would like to speak with a customer service rep about this. 1 321-674-9775 Mary Kozlowski

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Hello Mary,
Try this link to the GE website..they have contact information listed on the right side but you will need to have your model number ready .. http://www.geappliances.com/service_and_support/contact/
This should get you in touch with the manufacturer for support...
Hope this helps you !

Posted on Sep 23, 2008

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My Panasonic Genius NNP295SF has moisture run stains between the glass panes...how to fix please?


You might want to talk to Panasonic customer service---either it can be taken apart and cleaned etc or it is a sealed unit and would have to be replaced completely.

Dec 10, 2012 | Panasonic NN-P295SF Microwave Oven

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How do you clean moisture stains from between the door glass?


If they are stains, not too much can be done except for taking apart the glass and cleaning. If it's just moisture, you can shine an auto/shop trouble light (the old kind that get warm, not the new flourescent ones) on it to slowly heat it up and dry it out. Be careful not to get the door glass to warm or it may warp. Best is to just get it a bit warm and keep the light on it for several hours.

Jan 31, 2011 | Microwave Ovens

2 Answers

My Siemens HF87950GB inner glass panel broke during cooking, do I need to replace the whole microwave oven or just the glass or the door? where I should I go to get a replacement? Thank you!


This is a problem that at least a few others have experienced with your microwave and may be the subject of a recall although I could find nothing on their website.
I would definitely go to Siemens first as this definitely sounds like a manufacturers defect. Even if they have not publicly stated this in a recall, they likely know it is happening and may fix it (even out of warranty) if you push. ConsumerReports.org may be interested... I would talk to them if you don't get any satisfaction from Siemens.
Otherwise, the glass should be standard tempered glass that a local glass shop can get if you bring the door to them, or just a sample of the broken glass (for thickness) along with the internal dimensions of the glass.
Make sure that the metal mesh/screen remains in place and is not damaged, as this is what prevents the microwaves from escaping the cooking chamber.
Siemens Customer Support Website
Siemens Service # 1-866-447-4363

Oct 21, 2010 | Siemens HF87950GB Convection Microwave...

1 Answer

There are stains in between the glass on the door. How can I remove and clean this?


Hello :

Disassembling the door yourself will void the warranty and may require a service technician to repair any damage or put the door back together. It is recommended that a service technician complete this for you. It is not recommended that you disassemble the door yourself.

Things You Will Need:
Glass cleaner
Soft cloths
Glass stovetop cleaner
Steps to Remove the Glass:
Make an appointment with a service technician to remove the glass from the door.
Use glass cleaner to remove as much of the debris as possible.
For tougher stains and food debris, use a glass stovetop cleaner to aid with removal.
Once the stains and debris are removed, allow the service technician to reassemble the door.
 
Cleaning Through the Door Vents:

When the glass cannot be removed or is no longer covered by the warranty, there are other, more creative, ways that can be used to clean it.

Things You Will Need:
Long handled cleaner
Bottle brush
Yardstick/ruler wrapped in cloth
Bent hanger wrapped in cloth
Dryer vent brush
Glass cleaner
Soft cloths/towels/long socks
Duct tape (optional)
Steps to Clean Between the Glass:
Some Microwave ovens have small vents along the bottom or top of the door. These vents go in between the glass (and are likely part of the problem with other materials getting in there as well). By inserting a towel on a long-handled stick, you can gently clean between the glass without disassembling the door.First, find the vents on the door if you have them.
It may be easier to remove the door from the hinges and lay it flat on the floor. Many microwave oven doors simply lift right off of the hinges, others will require loosening a few screws first. Replacing the door should be easy to do at the end of the cleaning and will not void the warranty.
Start by choosing a long-handled cleaning tool. There are a variety of options available, so be creative.
Secure a towel or soft cloth (long socks work well) to the handle with duct tape or other strong tape. Make sure it’s well fastened so it doesn’t come off and become stuck in the door.
Moisten the towel or soft cloth with the window cleaner or other cleaning product.
Insert the cleaning tool through the vents.
Move the cloth back and forth to remove the debris from between the glass.
Remove the cloth.
Repeat with a clean cloth until all of the debris is gone.
Replace the door on the oven and enjoy the clear, clean view.

WARNING : A microwave oven is capable of giving you a serious electrical shock, even when it is unplugged. I strongly recommend you seek the assistance of an appliance repair technician when conducting any microwave oven repair .

good luck .

please rate !
 
 
 
 

Mar 30, 2010 | Whirlpool MH7140XF Microwave Oven

1 Answer

The microwave turns on when the door handle is


Hello :

If there is any resetting button , then press it to reset your Microwave oven . If that didn't solve the problem , then I recommend you to replace it if that's possible or just take it to the service since you still have to guarantee .

good luck .

rate please !

Mar 23, 2010 | GE Spacemaker JVM1750 Microwave Oven

1 Answer

Condesation stains inside door


The door is not an airtight unit. Moisture can and does get between the panels. Nothing to do outside of disassembling the door and cleaning. Not so easy to do.
Eric

Oct 28, 2009 | Microwave Ovens

1 Answer

Glass continually shattering on combination neff oven


That's a huge gap.

You might ask their customer service people to authorize the replacement of the whole door or the glass and the inner door panel where the gap is.

If they won't help you, you could clean it thoroughly, then carefully caulk the gap with high temperature caulk.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Oct 09, 2009 | Bosch Microwave Ovens

2 Answers

GE Microwave/Convection Oven - Door Glass Just Exploded!!!


This happened to us 3 weeks ago with our 3 year old Kitchenaid microwave. Several hours after its last use it just shattered. In doing research I discovered that this has also happend with GE microwaves, all 3 years old. The cause seems to have been a batch of defective glass supplied by a third party. Whirlpool was very quick to cover the cost of the replacement, even though our microwave was out of warrantee.

Aug 27, 2009 | GE JEB1095 Convection/Microwave Oven

1 Answer

Burnt stain on door


In most cases you must replace the glass in the door. Sorry i couldnt be of more assistance. Good Luck

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