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My printer says I have jammed paper, but i cannot see the paper. How do I fix this?

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Without knowing the make and model of the printer, it is hard to answer this question.

a paper jam is detected by a printer in one of two ways. Either paper has not reached a sensor in the time it should have, or a sensor is blocked when it should not yet be.

Several things can cause this, one of which would be obvious, in that paper is actually jammed and blocking a sensor that should be open.

Another cause is that paper has not reached a sensor in time. This can be caused when a pickup roller is worn, and not actually pulling paper from the tray, so it sounds like it is working, but there is no paper to print on.

and finally another cause is a broken or malfuntioning sensor. In this case, you will not find any paper blocking a sensor, and is usually an instant failure when the unit is turned on it will automatically error out with a paper jam error. In my experiance, this is usually a broken paper exit flag on the fuser, caused by a paper jam being removed by pulling the paper out of the fuser backwards and breaking the flag.

Posted on Sep 28, 2008

  • penjanichond May 21, 2011

    i have the same problem on an hp p3015 it had a paper jam and after the paper was removed rfrom the raer door the printer now displays error message 30.20.00 (paper jam open rear door and remove paper).what could the solution

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Great people delivering a superior customer experience. Canon Printer offers a complete line of printers, scanners, all-in-one office machines and paper jammed problem. Facing the problem with Bother printer, Scanners, Call our technical expert and get quick help. Dial Canon Printer tech Support Phone Number (18777788969) and fix your problem. For more information visit us: http://printertechnicalhelp.com/Canon-printer-technicalhelp.html

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How can i repaire jam paper ,but there is no paper in the hp printer ?


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I put paper on my hp printer and keeps jaming up wht can i do to fix tht problem thank you get to asap thanks again


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Please follow the steps below to fix the problem:

1. Remove the sheets of paper from the feeder.

2. Try to reach for the paper jam.

3. If paper jam can't be reached, open the printer cover to access the cartridge area. You may be able to get a better hold of the paper jam in the cartridge area.

4. Remove the paper jam and make sure not to tear or leave any torn piece of paper in the printer.



When paper jam is clear, try to print a document again to verify that the problem is fixed.


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1 Answer

My canon mx310 keeps showing a paper jam alarm and there is no paper jam. how do I fix it?


give this a try

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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Merry Christmas!

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