Question about HP Photosmart C6180 All-In-One InkJet Printer

2 Answers

HP ERROR CODE 0XC18A0401

MY HP C6180 ALL IN ONE SAYS INK SYSTEM FAILED,ERROR CODE 0XC18A0401 CAN U HELP?

Posted by on

  • 3 more comments 
  • petus Dec 08, 2008

    Ink system has failed. Unable to print. Refer to printet documentation. Error: Oxc18a0401. Turn power off then on again

  • Anonymous Jan 29, 2009

    same issue....

  • Anonymous Apr 30, 2009

    ink systme faild unabled to print..message appears.

    error code 0xc18a0401



  • NickJM01 Apr 30, 2009

    My printer is not powering up nor displaying any error message since I changed the yellow ink for it. When you try to power the printer, the power light comes on as well as the hp logo on the display. However, after 5 secs the power light goes off leaving only the hp logo on the display. After 15 - 20 secs the power light comes back, flashes 3 times then disappears again. This continues in a cycle for as long as the printer is plugged in. Any ideas? I do not even get an error message to work with. I have tried to reset the printer using the "#" and "6" combination without success.

  • Anonymous Mar 24, 2014

    C6180

×

2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 181 Answers

There is one fix for the 0x errors and it doesn't always work but this is the only option.

Press and hold the "*" key. Press the "#" key and release both keys.
Display should say "Enter Special Key Combo"
Press and release in sequence the "1", "2" and "3" buttons.
Display should say "Support" and display the FW rev (something like R0631R)
Mine reads R0631M
. Press and release the right arrow button until the display says "System Configuration Menu".
Press and release the "OK" button.
Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
Press and release the "OK" button.
Display should say "Hardware failure status: Clear. Press OK to clear".
Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer.
Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK. The Printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page. Good Luck!

Posted on Jan 29, 2009

  • 1 more comment 
  • medouneu Jun 21, 2011

    Nice, detailed, accurate procedure. This worked for my HP Photosmart C7180 all-in-one printer.

    My question is... WHY did this work... what, if anything was broken? If there was some HARDWARE (whether electronics or ink) that was malfunctioning, then pushing a bunch of buttons shouldn't have fixed that without some kind of actual hardware fix. And if it was a SOFTWARE problem, then shouldn't I have been able to fix it by simply cycling the power?

    It almost feels like this is some kind of "planned obsolescence" on the part of HP?

  • dancersmom53 Sep 10, 2011

    Thank you soooooo much for the fix of my printer. I am so happy I found this site.

  • Mario Apr 28, 2013

    I really would like to thaaaaaank you for this answer as this worked perfectly with my machine. And I would like to say F... HP as this valuable information cannot be found in their support. Why? Just for us to buy another machine? Sorry, No HP never more.

×

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Actually if you have a 3210 series the thing you want to try is press on the OK button and the cancel button at the same time and hold it down until the printer shuts off. then press the on button. That should take care of it.

Posted on Feb 04, 2010

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

3 Answers

.photosmart c6180 ink system has failed unable to copy recieve fax or printerror 0xc18a001


As always I start with the dreaded question. Did you use a refilled cartridge in your printer? If so, remove it and install a new HP cartridge. Recycled cartridges are famous for this type of failure. By the way the error code is a Windows error code. If you haven't found a solution to the " ink system failure " yet, it is quite easy to reset (using the buttons) on HP C7180. You can find the reset instructions on my website: http://www.inkbank.com.au/webcontent21.htm
Try this:

May 04, 2015 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I have an HP printer c6180 and am getting error 0xc18a0201


The code you mentioned sounds like an Ink System Failure code. My C6180 had the 0xc19a0035 Ink System Failure code, eventually the printer would power on and off every 15-20 seconds - continuously. Apparently some defective components were used in the construction of the logic board (see photo). On my C6180 there were 3 failed capacitors (the green cylinders - the puffed top indicates failure) and a 4th from the same manufacturer (TEAPO - many unfavorable web references to this manufacturer). I purchased 3x 330uF 16V and 1x 680uF 10v rated to 105 degrees Celsius (total about 60cents). On the logic board, the capacitors I replaced are labeled C613, C614, C660 and C662. If you are not comfortable replacing the parts yourself (or don't have a soldering tool), you will have to find someone who will. The time to repair should be less than 30 min - I did it in 25 min with only a solder pen. This fixed the on and off problem and also fixed the ink system failures the printer was having. A similar fix may apply to other HP printers. acca299.jpg

Dec 08, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Error 0xc18a0401 unable to print


its a problem with your ink carts take them out wash the bottoms of them with a wet cloth and try again

good luck

May 15, 2010 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

0xc18a0401 ink system failure error on hp C6180 printer


Check out this link.

http://www.out-of-warranty.com/ink-system-failure-error-0xc18a-hp/

Apr 28, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Error ink system has failed,error 0xc18a0401. this is the second time this week this has come up HELP


try a power reset of the printer if that fails try pressing and holding #6 on the printer as you reconnect the power cord... if this fails to clear the error message
you will have to purchase a new printer

Mar 27, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

Problem, code 0xc18a0401, something with the ink system I guess, but what cartridge? Any idea?


Hi I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Jan 04, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

I am having a problem with by printer C6180..error it is giving is ink system has failed...error 0xc19a0035


call HP support. They will give you a series of codes to enter into the keypad. They are the only ones that can solve this problem.

Dec 08, 2009 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

Ink System Failure


Hi,

below is to document that i want you to follow exactly inorder to resolve your issue..

CLICK HERE ==>> DOCUMENT

Please let me know the result after following the document.

thank you so much.

adonscott

Aug 07, 2008 | HP Photosmart C6180 All-In-One InkJet...

4 Answers

Ink system has failed


IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. 
Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Jul 18, 2008 | HP Photosmart C6100 All-In-One Printer

Not finding what you are looking for?
HP Photosmart C6180 All-In-One InkJet Printer Logo

6,266 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96396 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...