Question about Brother MFC 7420 All-In-One Laser Printer

1 Answer

"Document Failed to Print" - printer is "receiving data" but nothing ever comes out

Since Saturday, I keep getting the error "Document Failed to Print" on my computer when I try to print. When I look at the printer, it is "Receiving Data" but nothing ever prints out. Rebooting the computer OR printer individually does no good, but if I reboot them both together, it fixes the problem temporarily and I can print for some time before it goes down again. I replaced the printer with another (same model) and it did NOT fix the problem. Any ideas? I'm running Windows XP, and I've double checked for viruses, spyware, etc. I'm not having any other errors with the computer.

Posted by on

  • Anonymous Mar 18, 2014

    the message says "document failed to print"

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Have you tried restoring to a previously known date that all worked well?

Go into System Restore and try there.

Posted on Oct 05, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

" 49.FF04 Error Turn off


Critical firmware error. Can be caused by invalid print commands, corrupt data, invalid operations or even electrical noise in the cable.

Turn off the printer, then turn it on.
Press Stop to clear the print job from memory.
Turn off and back on.
Print a document from a different software program.
If that document prints, go back to the first program that failed and print a different file.
If the error comes back, that file is corrupt.
If the message persists with different programs and print jobs have the formatter replaced.

Apr 16, 2011 | HP LaserJet P4014n Printer

1 Answer

'check paper size' error has come up and nothing can now be printed. If turned off and on the last print which had caused the error prints out then the error message appears again. How can i clear this


This is usually caused by data within the print job. Microsoft Office sends paper size and job data with each job. Clear all print jobs in the computer sending the job.(Start/Printers/double click the canon printer and delete all jobs in the print que. Clear the Canon by off/on. Open a program and print a standard letter size document to test. This can be corrected by going to the page/document setup choices under "File" or the Ball in MS Office. Usually this is set to A4 or Bypass by mistake within the application.
Thanks

Jan 06, 2011 | Canon imageCLASS MF8180C All-In-One Laser...

1 Answer

Getting "ink system has failed. unable to copy, receive faxes or print. error:0xc18a0106. all cartriges are new


Hi ,

There are a lot of error codes depending on the printer that you have so here is a document that would help you take care of it and is an hp document.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=439491
all the best.....

Mar 25, 2010 | HP Photosmart 3310 Printer

1 Answer

My printer keeps saying this document failed to print before it prints or half way through the job


When I go to print a document it feeds paper through without printing anything ... my x63 keeps saying clear system error then press clear. ...www.fixyourownprinter.com/forums/inkjet/13953

Dec 06, 2009 | Epson Stylus R265 InkJet Photo Printer

1 Answer

Cannot send or receive a fax. I can hear a click when I hit tone and that?s it. It worked before but after I fixed error 6502 nothing.


(2) Service error codes
on.
- Logic board
#001 TX Document jam
#003 TX / RX Document is too long, or page time-over
#005 TX / RX Initial identification (T0 / T1) time-over
#009 RX Recording paper jam, or no recording paper
#012 TX No recording paper at the receiving machine
#017 TX Redial time-over, but no DT detected
#018 TX Auto dialing transmission error, or redial time-over
#022 TX Call failed (no dial registration)
#037 RX Memory overflow at reception of an image
#085 TX No color fax function supported in the receiving machine
#099 TX / RX Transmission terminated mid-way by pressing the Stop/Reset button
#995 TX / RX During TX (sending): Memory transmission reservation cancelled
During RX (receiving): Image data received in the memory cleared
Error code TX / RX Meaning
##100 TX Re-transmission of the procedure signal has been attempted the specified number of times, but failed.
##101 TX / RX Sender's modem speed does not match the receiving machine.
##102 TX Fallback is not available.
##103 RX EOL has not been detected for 5 seconds (or 15 seconds in CBT).
##104 TX RTN or PIN has been received.
##106 RX The procedure signal has been expected for 6 seconds, but not received.
##107 RX Fallback is not available at the sending machine.
##109 TX After DCS transmission, a signal other than DIS, DTC, FTT, CFR, or CRP has been received, and re-transmission of the
procedure signal has been attempted the specified number of times but failed.
##111 TX / RX Memory error
##114 RX RTN has been received.
##200 RX A carrier has not been detected for 5 seconds during image reception.
##201 TX / RX DCN has been received in a method other than the binary procedure.
##204 TX DTC has been received even when there is no sending data.
##220 TX / RX System error (main program hang-up)
##224 TX / RX An error has occurred in the procedure signal in G3 transmission.
##226 TX / RX The stack pointer has shifted from the RAM area.
##229 RX The recording area has been locked for 1 minute.
##232 TX The encoder control unit has malfunctioned.
##237 RX The decoder control unit has malfunctioned.
##238 RX The print control unit has malfunctioned.
##261 TX / RX A system error has occurred between the modem and the system control board.
1-7

Oct 13, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Cannot send or receive a fax. I can hear a click when I hit tone and that?s it. It worked before but after I fixed error 6502 nothing.


(2) Service error codes
on.
- Logic board
#001 TX Document jam
#003 TX / RX Document is too long, or page time-over
#005 TX / RX Initial identification (T0 / T1) time-over
#009 RX Recording paper jam, or no recording paper
#012 TX No recording paper at the receiving machine
#017 TX Redial time-over, but no DT detected
#018 TX Auto dialing transmission error, or redial time-over
#022 TX Call failed (no dial registration)
#037 RX Memory overflow at reception of an image
#085 TX No color fax function supported in the receiving machine
#099 TX / RX Transmission terminated mid-way by pressing the Stop/Reset button
#995 TX / RX During TX (sending): Memory transmission reservation cancelled
During RX (receiving): Image data received in the memory cleared
Error code TX / RX Meaning
##100 TX Re-transmission of the procedure signal has been attempted the specified number of times, but failed.
##101 TX / RX Sender's modem speed does not match the receiving machine.
##102 TX Fallback is not available.
##103 RX EOL has not been detected for 5 seconds (or 15 seconds in CBT).
##104 TX RTN or PIN has been received.
##106 RX The procedure signal has been expected for 6 seconds, but not received.
##107 RX Fallback is not available at the sending machine.
##109 TX After DCS transmission, a signal other than DIS, DTC, FTT, CFR, or CRP has been received, and re-transmission of the
procedure signal has been attempted the specified number of times but failed.
##111 TX / RX Memory error
##114 RX RTN has been received.
##200 RX A carrier has not been detected for 5 seconds during image reception.
##201 TX / RX DCN has been received in a method other than the binary procedure.
##204 TX DTC has been received even when there is no sending data.
##220 TX / RX System error (main program hang-up)
##224 TX / RX An error has occurred in the procedure signal in G3 transmission.
##226 TX / RX The stack pointer has shifted from the RAM area.
##229 RX The recording area has been locked for 1 minute.
##232 TX The encoder control unit has malfunctioned.
##237 RX The decoder control unit has malfunctioned.
##238 RX The print control unit has malfunctioned.
##261 TX / RX A system error has occurred between the modem and the system control

Oct 13, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

I send something to print, the printer flashes to indicate receiving data, it usually starts to print (but not always) then stops, still flashing, and after a period of time I get an error message on the...


Hello !

Try reinstalling the printer driver.

Remove your printer from Printers and Faxes.
Disconnect the printer cable.
Restart your workstation.
Reconnect the printer cable.
Your computer should see the printer and install the driver.

Hope this helps.

Sep 12, 2009 | Office Equipment & Supplies

1 Answer

I have been trying to print a document using the Brother MFC-490CW for over three hours now. I downloaded the driver it said to on the Brother website when at first the printer wouldn't even show up, and...


Go into control panel > hardware and sound > printers - look for yours and double click on it - cancel any documents in the queue
right click on the printer and check through all the tabs
reboot printer and computer
try again

Aug 18, 2009 | Computers & Internet

1 Answer

HP LaserJet 4 Printer stopped printing


Try putting a piece of paper in tray 1

Feb 26, 2009 | HP LaserJet 4 plus Printer

4 Answers

Ink system has failed


IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. 
Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Jul 18, 2008 | HP Photosmart C6100 All-In-One Printer

Not finding what you are looking for?
Brother MFC 7420 All-In-One Laser Printer Logo

462 people viewed this question

Ask a Question

Usually answered in minutes!

Top Brother Office Equipment & Supplies Experts

CheckitRight
CheckitRight

Level 3 Expert

1362 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Ron Dufek
Ron Dufek

Level 3 Expert

398 Answers

Are you a Brother Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...