Question about Brother MFC 7420 All-In-One Laser Printer

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"Document Failed to Print" - printer is "receiving data" but nothing ever comes out

Since Saturday, I keep getting the error "Document Failed to Print" on my computer when I try to print. When I look at the printer, it is "Receiving Data" but nothing ever prints out. Rebooting the computer OR printer individually does no good, but if I reboot them both together, it fixes the problem temporarily and I can print for some time before it goes down again. I replaced the printer with another (same model) and it did NOT fix the problem. Any ideas? I'm running Windows XP, and I've double checked for viruses, spyware, etc. I'm not having any other errors with the computer.

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  • Anonymous Mar 18, 2014

    the message says "document failed to print"



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Have you tried restoring to a previously known date that all worked well?

Go into System Restore and try there.

Posted on Oct 05, 2008


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