Question about Audio Shelf Systems

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Need user guide

I bought an RV with a Memrex DVD Surround sound system, model STS71E. I later found out that memorex bouth the manufactuered of this Elcetro Brands product and it was merely packaged as Memorex. I have no user manual and gan't find a pdf of one anywhere. Help!

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  • csalmans Jan 20, 2009

    I have the same problem - bought rv and this system has no user manual and I can't locate one online. Please any help would be so appreciated

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I bought a used RV as well, and while the manual was not included, we were lucky enough to have the original "90 Day Limited Warranty Card", which provided a toll free number to the Customer Service Department. I called and a copy of the manual is in the mail to me today. 1-800-982-3954, ext 117. Good Luck!

Posted on Sep 29, 2009

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I have the same problem but my unit died so i am purchaseing new one would be glad to email copy of manual when i recieve it if you send me your email.

Posted on Nov 02, 2008

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I work for Memorex tech support.

I know this isn't what you want to hear, but the problem you've described can't be fixed with troubleshooting. Your system needs to be repaired. However, I don't believe the internal parts for that model are available which means repair would not be an option. Memorex has moved toward replacing their electronics for customers with warranty claims rather than stocking parts for repair.

I hope I've provided you useful assistance and that this information allows you to make an informed decision as to how to proceed from here. Please be sure to vote on my response. I hope I've earned a good rating from you today.

Please let me know if I can be of further assistance.

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paula.bishop2@baesystems.com

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1 Answer

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