Question about Microsoft Xbox 360 Console

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E74 error i cant figure out whether it is the av cable or the sound cable

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  • supergirl33 Sep 23, 2008

    mine did the same thing this morning, i turned it on and there was an e74 error message message on the screen. i called xbox support and they walked me through a few things that may fix it, nothing worked they said its an internal problem with the console itself, they emailed me a pre paid shipping label to send it back and they will repair or replace the console at no charge.

  • boydells Sep 24, 2008

    My daughters colnsole has suffered the same issue this week - I believe it is still under warranty. What are my next steps to get rid of this E74 message? Regards Steve

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  • 45 Answers

The cause of the E74 Error might be overheating of your console and for avoiding such error messages in future you need to put your machine at an open space. Ensure that it is placed near the window or you can also make some external arrangement for cooling the console such as cooling the machine through a pedestal fan etc. But as your Xbox already have E74 error, You can either send your Xbox to Microsoft for repair ( just for your information Microsoft is no longer providing Extended warranty for E74 error), Microsoft generally takes 3-4 weeks to fix the problem. If you can't wait for a month (I know most XBox gamers can not wait without their favourite Gaming device), You can also fix E74 error yourself and that too within an hour without any technical knowledge. I would suggest you to check out the DIY Xbox Fix Guide for more information.
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Posted on Feb 20, 2009

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Here's your problem

E74: AV cable error... There is a problem with the AV cable, try using a different AV cable. If the cable is known
to be working then there is a 90% chance it's a scaler chip problem (the "ANA" or "HANA" chip connected
directly to the AV cable) in rare cases it is the GPU.

hope that helps

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You can check out the informative blog post at http://www.fix-xbox360.info/2008/09/11/xbox-360-disc-read-error-e74-error-no-video-problem/
This post describes the E74 error with one red light problem.

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E74 is an error with your AV cable and or your GPU / Scaler chip. If you can swap out your AV cable to see if that works if not you will have to contact MS, as there is no quick fix for this error if your cables dont work. Hope this helps.

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http://www.llamma.com/xbox360/repair/Xbox-360-error-codes.htm

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hey everyone.. MS will warranty this problem. here is the link that they are including the error e 74 to the list of coverage warranties.

http://www.thetechherald.com/article.php/200916/3451/E74-Xbox-360-error-now-covered-by-Microsoft-warranty

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