Question about Sony Cyber-shot DSC-W50 Digital Camera

5 Answers

Sony dsc w50 quit working

I can turn on the camera and the screen in back says "Access" and then it says turn the power off and on again. I do what it says and it keeps telling me to turn off the power again. I can see the pictures that I have taken but I can not use the camera to take more pictures. What is wrong? I just started doing this out of the blue. any suggestions?

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  • Rebecca Fannon Sep 22, 2008

    didn't work

  • Rebecca Fannon Sep 24, 2008

    Battery is fully charged... lens goes in and out with no problem.. it just has error message "Access" and tells me to restart my camera.. I do and the same error message comes back up.

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5 Answers

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  • Sony Master
  • 1,800 Answers

Hi

my suggestion to give that camera a firmware upgrade using the utility that comes with the cd.

best regards

Posted on Sep 24, 2008

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  • 148 Answers

TRY TO REMOVE THE CAMERA BATTERY FOR A WHILE AND PUT IT BACK ON. AND ALSO TRY TO FULLY CHARGED THE CAM BATTERY.

KEEPS US UPDATED MORE HERE.

Posted on Sep 24, 2008

  • Zander Rovic Ocampo
    Zander Rovic Ocampo Sep 24, 2008

    TRY TO USE A USB DATA CABLE AND CONNECT THE CAM INTO YOUR PC. THIS STEPS WILL BE POSSIBLE TO REVIVED AND BACK THE CAM ON OPERATION..

    HERE AGAIN,,,


  • Zander Rovic Ocampo
    Zander Rovic Ocampo Sep 24, 2008

    HAVE YOU ALREADY RESET THE SETTINGS, PUT IT BACK ON INTO ORIGINAL OR INTO FACTORY DEFAULT SETTING..

    SECOND TRY TO USE THE CAMERA WITHOUT THE MEMORY CARD INTO IT.

    AND ALSO JUST BACK UP ALL YOUR PHOTO AND SAVE IT INTO YOUR PC. AND FORMAT THE PHONE MEMORY,.


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  • Master
  • 5,158 Answers

Have you checked the battery. digital cameras tend to eat batteries and my camera does basically the same thing when they are dead or dying.


Robert

Posted on Sep 24, 2008

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  • 435 Answers

Hi, This error happens when the lens cannot come out to a proper position.
I had this problem with this camera once.
I did a dirty technique to make it work.
When its on, try pulling the lens out (do it gently). Now the access error should go off.
Hope it works. But please pull it gently.

Thank you, K

Posted on Sep 22, 2008

  • Karthik P Sep 24, 2008

    Hi,
    Since its mechanical error, you need to go for authorized Sony repair. 
    or call them.


    The problem is with the lens not coming out properly.


    cheers,

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  • Sony Master
  • 19,396 Answers

I think the memory card is full , try first taking off the battery and putting it back.
If the camera still does not work, try a different memory card.

If you still have problems, try going to setting menu and reset camera settings.

Posted on Sep 22, 2008

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Posted on Jan 02, 2017

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1 Answer

Dropped camera and now the lens is stuck out,when i turn it on the screen says turn power on and off again.i do that,but it keeps saying it still and camera makes a weird noise when i turn it on,and lens...


Hello,

Bummer huh? I dropped mine a while back and damaged my battery cover!

I would try...taking out the batteries and reinstalling them! This may reset your camera?

Otherwise, I would do a web search and type in:

Sony Cyber-shot Camera DSC-W50 troubleshooting

Hope this helps you get your camera working again!

Kind Regards!

Martie

Sep 15, 2011 | Sony Cyber-shot DSC-W50 Digital Camera

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ACCESS message


One guy with the same problem fixed it by running over it with his SVU and posting the video on Youtube. It's smashed but "access" has disappeared from the screen.

Dec 28, 2009 | Sony Cyber-shot DSC-W50 Digital Camera

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SONY Digital Camera DSC-W50 doesn't work. Lens goes in and out...


Hi!
Please try the under given troubleshootings:

(i) Please check if the Battery is fully charged.
(ii) Next, turn off the Camera, remove the Battery pack then press and hold the Power button for 30 seconds.
(iii) Then, reinsert the Battery pack and turn ON the Camera.
(iv) Next, try to access the menu options either by directly pressing the menu buttons or while reviewing the images.
(v) If the menu options are accessible while reviewing the captured images then reset the Camera to the original factory settings.
Please follow the steps given below to reset the Camera to the original factory settings:
(a) Turn ON the Camera.
(b) Access the menu screen either by directly pressing the Menu button or pressing the menu button while reviewing the captured images.
(c) If menu screen is accessible, then press the right arrow on the Control button to select (Setup) Settings, then press the right arrow again.
(d) Next, select the Setup 1 option by using left/right/up/down arrow on the control button.
(e) Then, select Initialize and OK.
(f) Finally, follow the on-screen instructions to set the clock in the Camera.

Performing the above steps will reset the Camera to the original factory settings. If the issue persists even after performing all the above steps successfully then the issue is related to hardware malfunctioning and service is required.


Please feel free to contact for further information or any clarification.

Aug 21, 2009 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

I have exactly this problem. Powers up, black screen


The focus is stuck - could be sand etc. You will have to contact yout local Sony service center or if they ask too much, you can contact me at toms.safranovs@gmail.com
I work in a Sony service center and repair these every day.

Tom

Jul 26, 2009 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Digital Camera Fault


ACCESS error could happen when lens gets stuck but if it happens when lens moves back and forth without problem it usually means that where the lens assembly plugs into main system board connection is loose. These connections are held in place by a very small thin fragile plastic clip and a few drops could be enough to snap it but not do any other noticeable damage to camera. Camera would need to be opened to see if clip is broken or maybe cable just needs to me reinserted. Either way only open camera if no longer under warranty and you are somewhat handy

Mar 20, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

DSC-W50 sony cybershot


I had the same problem with my DSC-W55. I actually just called the customer service number on the sony website and they told me how to solve the problem.

- Take your battery out
- Press and hold the power button for 60 seconds
- Re enter your battery
- Voila.. it should work when you turn it on. Mine did.

Nov 19, 2007 | Sony Cybershot S650 Digital Camera

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My sony dsc-w50 camera won't totally boot up


It is a fairly regular occurance at our shop to see a Sony camera which, when you turn it on, extends and retracts the lens slightly several times and then says "turn the power off then on again". We were unable to find the cause of this issue for quite a while and ended up forwarding cameras with this problem to Sony for repair. Recently one of our techs found the issue to be a "lazy" focus motor. The motor was still functioning, however it was not functioning 100% and did not perform as the camera expected, causing the error. This is not necessarily the issue with your camera, but it is likely given how many Sony's we have seen doing this. If the camera is under warranty, definately send it in. If it is not, find another repair provider as Sony will charge you quite a bit for the repair. David Millier Advance Camera Repair

Mar 09, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

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