Question about HP Deskjet D1341 InkJet Printer

1 Answer

Hp deskjet k1341

A spring from the left had side of my printer has come out, also a little black piece with four little arms and a design. Neither seem to be broken. However, my printer won't work. Please help.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 5,568 Answers

The spring might be the tensioner for the strip the printer uses to position the carriage. Using a flashlight, inspect the guts of your printer and look for a plastic strip a bit wider than the main opening and containing humdreds of black lines stretching across the narrow band, not lengthwise.
You may have to open the case to reinstall it if the ends aren't ripped. If they are, you will have to order a new one.   
If you find the strip and it is intact, clean it gently by pinching it with a soft tissue and some window cleaner before putting it back in.

Posted on Sep 22, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

HP DeskJet F380 All-In-One Printer catridge problem


Try with another cartridge, If the same error, the printer head is bad.

Jul 04, 2012 | HP DeskJet F380 All-In-One Printer

1 Answer

The carriage clunks on the left side and moves across rod to right, then goes back to clunk on left side. On control panel I see it says paper jam, but there isn't one. I have cleaned rollers, the rod,...


Did you put some oil on the carrier slide? (rod) Make sure it is off, put a few drops of lite oil on either side of the carrier, move it back and forth a few times then turn it on

Dec 04, 2010 | HP Deskjet 3845 InkJet Printer

2 Answers

Error coming up that there is a paper jam at the cartridge but we have opened it all up and their is no jam


First, verify that there is actually no paper jam (open all the doors, take out the paper tray, take out the toner/drum unit and visually inspect), if none, chances are there is a little plastic piece inside the printer that has popped out. The little piece allows the printer to detect when a sheet is exiting the printer. When it pops out, its gives the printer a false reading which makes the printer think there is a paper jam.

Turn printer off and unplug the printer from all cables (power, USB, phone, RJ45, etc). Secondly, take out the drum/toner unit and place in a dark spot like a closet. Next, with the back of the printer facing you, turn the printer over so that it is resting on its front. The bottom should be facing you, and the back of the unit should be pointing towards the ceiling. I will use this orientation when describing the following steps.

Most of the back of the printer is actually a removable piece held in place by 4 silver cross head screws. Two are near the bottom of the printer in fairly deep recesses. The top two are easily accessible. Using a regular cross head (not flat head) screw driver, remove the 4 screws.

Once removed, the entire back panel should lift right off. You will then see the inside of the printer. You are looking for a small, gray plastic piece with a spring attached to it. It will probably be loose in the back of the printer. Its approximately 1.5" long and is roughly S-shaped. One end is different then the other, with one end being relatively skinny and the other end having a sort of paddle shape.

This is the piece that has popped out and makes the printer think there is always a paper jam. If this piece is not loose and is properly secured in place then you have a different problem. Reassemble the printer and call Dell for a replacement printer.

If the piece is loose, pick it up but ground yourself to the printer by touching any metal in the printer. Try not to touch the various electronics inside the printer unnecessarily.

Looking at the back of the printer, roughly in the middle where the paper exits is a black bar with various rollers on it. Below this should be a piece of sheet metal, gray in color, running from once side to the other (left to right) of the printer.

Visually follow this sheet metal piece. Roughly in the middle (left to right again) should be a small rectangular opening. Immediately below this should be a little black plastic piece with two little arms sticking out towards you, with a third arm perpendicular to the first two. This piece will be mounted on a small beige/brown PCB.

This is the actual sensor that the gray S-piece popped out of. If you look at the gray S-piece, you will notice that it has two little round knobs, one sticking out on each side. These knobs snap into the small semi-circular feature on the top of the two arms. The third arm is where the spring on the S-piece pushes against.

So, take the gray S-piece and hold it so that the spring is on the left, the thick paddle part is pointing towards the bottom of the printer, and the skinny part is pointing towards the top of the printer (towards the scanner section).

The skinny curved section of the gray S-Piece actually hooks behind the black roller. Thread the skinny curved section of the S-piece through the rectangular opening in the sheet metal piece and hook it behind the black roller.

Next, locate the two knobs on gray s-piece with the arms on the sensor so that they align with the top of the arms. Ensure that the spring's free arm is also lined up with the third arm on the sensor. When lined up, push down with a a small amount of force. You feel/hear a faint snap as the piece clips onto place.

Check that the spring is properly located in its arm by pushing against S-piece to make it rotate. When you let go, it should spring back to its default position.

That's it! Reassemble the back cover using the 4 screws. Go finger-tight only. These screws are only tapping into the plastic so if you over-torque them you will strip the holes.

Apr 12, 2010 | Dell 1815dn All-In-One Laser Printer

1 Answer

Dell 1600n multi function laser will not turn on.


Sir,
First, verify that there is actually no paper jam (open all the doors, take out the paper tray, take out the toner/drum unit and visually inspect),

If none, chances are there is a little plastic piece inside the printer that has popped out. The little piece allows the printer to detect when a sheet is exiting the printer. When it pops out, its gives the printer a false reading which makes the printer think there is a paper jam.

So, onto the fix. Turn printer off and unplug the printer from all cables (power, USB, phone, RJ45, etc). Secondly, take out the drum/toner unit and place in a dark spot like a closet.

Next, with the back of the printer facing you, turn the printer over so that it is resting on its front. The bottom should be facing you, and the back of the unit should be pointing towards the ceiling. I will use this orientation when describing the following steps.

Most of the back of the printer is actually a removable piece held in place by 4 silver cross head screws. Two are near the bottom of the printer in fairly deep recesses. The top two are easily accessible. Using a regular cross head (not flat head) screw driver, remove the 4 screws.

Once removed, the entire back panel should lift right off. You will then see the inside of the printer. You are looking for a small, gray plastic piece with a spring attached to it. It will probably be loose in the back of the printer. Its approximately 1.5" long and is roughly S-shaped. One end is different then the other, with one end being relatively skinny and the other end having a sort of paddle shape.

This is the piece that has popped out and makes the printer think there is always a paper jam. If this piece is not loose and is properly secured in place then you have a different problem. Reassemble the printer and call Dell for a replacement printer.

If the piece is loose, pick it up but ground yourself to the printer by touching any metal in the printer. Try not to touch the various electronics inside the printer unnecessarily.

Looking at the back of the printer, roughly in the middle where the paper exits is a black bar with various rollers on it. Below this should be a piece of sheet metal, gray in color, running from once side to the other (left to right) of the printer.

Visually follow this sheet metal piece. Roughly in the middle (left to right again) should be a small rectangular opening. Immediately below this should be a little black plastic piece with two little arms sticking out towards you, with a third arm perpendicular to the first two. This piece will be mounted on a small beige/brown PCB.

This is the actual sensor that the gray S-piece popped out of. If you look at the gray S-piece, you will notice that it has two little round knobs, one sticking out on each side. These knobs snap into the small semi-circular feature on the top of the two arms. The third arm is where the spring on the S-piece pushes against.

So, take the gray S-piece and hold it so that the spring is on the left, the thick paddle part is pointing towards the bottom of the printer, and the skinny part is pointing towards the top of the printer (towards the scanner section).

The skinny curved section of the gray S-Piece actually hooks behind the black roller. Thread the skinny curved section of the S-piece through the rectangular opening in the sheet metal piece and hook it behind the black roller.

Next, locate the two knobs on gray s-piece with the arms on the sensor so that they align with the top of the arms. Ensure that the spring's free arm is also lined up with the third arm on the sensor. When lined up, push down with a a small amount of force. You feel/hear a faint snap as the piece clips onto place.

Check that the spring is properly located in its arm by pushing against S-piece to make it rotate. When you let go, it should spring back to its default position.

That's it! Reassemble the back cover using the 4 screws. Go finger-tight only. These screws are only tapping into the plastic so if you over-torque them you will strip the holes.

It sounds tedious, but it took about 5 minutes to fix and now the printer is working fine.

thanks good luck

Aug 09, 2009 | Dell 1600n All-In-One Laser Printer

1 Answer

We have a hp deskjet f4140 printer that had a paper jam. My wife pulled the paper out of it, and it is acting crazy now. It told me that it was low on black ink, so I replaced the cartridge with a new hp...


Does the carriage move and home out when you power up the printer? If not, look inside the cavity where the carriage assembly is and look for a skinny little piece of plastic, it should be anchored on either side of the printer frame with a small spring on one side. it should go thru the carridge assy. This is the encoder strip. The carriage uses it for reference when it moves. If this strip has been knocked out of position the machine almost immediately signals an error, (attention light flashes). If this is the case, then the challenge is to A-find the spring and B-reattach the encoder strip. Good luck.
Larry

Dec 01, 2008 | HP Office Equipment & Supplies

1 Answer

Printer Cartridge Carriage Stalls


the settings of the gears is misalligned.a technician at your place is advisable as this is a very important part of the printer if any of the arm breaks the printer may face major problems.still stick that arm with a cellow tape on it firmly and then give a print out.if the page prints properly that means it got adjusted automatically.

Oct 18, 2008 | HP PSC 1610 All-In-One InkJet Printer

1 Answer

Hp deskjet 6540 carriage out of alignment


Probably a small piece of paper (now black with ink and hard to see) stuck in the extreme corners (probably the left side).

Jun 21, 2008 | HP DeskJet 6540 InkJet Printer

7 Answers

Dell 1600 paper jam 1 or no cartridge


Your unit is actually manufactured by Samsung. Most probably you have a bad paper sensor. As a technician, you will find these sensors on the power supply board (SMPS)or main board. If your are receiving tech support from Dell, please illustrate those guys on how to do their job.

Sep 26, 2007 | Dell 1600n All-In-One Laser Printer

1 Answer

HP 9800 DeskJet


These printers usually determine whether paper is loaded by using a simple sensor with a small plastic arm. The paper lifts the arm (or pushes it down, depending on the design) when it is put into the printer. Take the paper out and look for that plastic arm - if it's broken, or the spring that holds it in place has come loose, that's the culprit. If that's not the problem, then it's probably going to be something you can't fix yourself. In that case, replacement is usually cheaper than repair for most inkjet based printers.

Aug 27, 2007 | HP DeskJet 9800 InkJet Printer

17 Answers

Brother Laser Printer MFC-7420


Ok I fixed this problem. It has to do with Tension on the rod inside the back cover. Open the back cover and remove it. Then emove the black plastic piece by un hooking it on the left side and pull it down then toward you. You will see a rod attached to it that runs to the right. The right end of the rod has a lever that travels in a slot on the right side of the printer. There is a small spring on the rod. Here lies your problem. There has to be enough tension on this spring to activate a switch in the slot on the right side of the printer. Make sure the spring is installed properly. This is a low tension spring so nothing will come flying out when you remoe it and re install it properly. A piece of paper can dislodge this spring. When you get it apart you can quickly see how it should be put back in. E-mail me if you need further help landis1471@comcast.net

May 13, 2007 | Brother MFC 7420 All-In-One Laser Printer

Not finding what you are looking for?
HP Deskjet D1341 InkJet Printer Logo

Related Topics:

45 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...