Question about Washing Machines

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Control board problem

I have power to my washer. I get no response to the touchpad however after disconnecting and reconnecting connectors on control board I get aq power failure error then I am able to start the washer. It will run for a few minutes then go dead and not restart. where can I look or test for voltages to find trouble and fix this board?
The machine is a Kenmore elite washer.

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  • rmthornton Sep 23, 2008

    Kenmore Elite Model 110.20072991



    The last start The machine overfilled with water and i had to shut it off to stop the water.

  • mojoconnors Dec 07, 2008

    I have the Kenmore Elite Oasis mod 110 27087601 and the washer is in the middle of the cycle and will not finish. The motor sounds like it is just running. I have power to the washer but the control board will not allow the washer to finish. It will not lock the top load door. The button add a garment is lit. I can move around the panel but after a few button pushes nothing happens and the motor continue to try and move. Then I can not stop the panel I have to unplug the machine.

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  • 706 Answers

Please provide the brand and model number so I can help you..

Posted on Sep 23, 2008

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1 Answer

Kenmore Elite Oasis top load has a code of F 71?


F71 is no communication detected from the User Interface to the Central Control Unit (CCU). This could simply mean a loose or poor connection between the two communicating boards.

Disconnect power to the washer prior to servicing to avoid the risk of electric shock.

Remove the three screws attaching the top panel to the rear of the washer then slide the panel rearward and lift it off the washer.

Disconnect the User Interface ribbon connector from the left side of the Central Control Unit (CCU) and clean the connector and terminals thoroughly. Reseat the connector several times to ensure a good connection between the Central Control Unit (CCU) and the User Interface.

It is highly recommended to clean and reseat every wiring harness connector from the Central Control Unit (CCU) to prevent the same problem in the near future.

Reconnect every wiring harness to the CCU and make sure all connectors are firmly seated. Slide the top panel back into position and secure it to the rear of the washer with the screws previously removed.

Apr 25, 2012 | Kenmore Elite Oasis 27052 Top Load Washer

1 Answer

He2 plus front load washer keeps showing f21 error code i cleared the drain pump filter and it still displays the error code f21 how do i check to see if the pump is not working


Hi


CCU/Touchpad/LED assembly error (f21)
This error occurs if the touchpad/DED assembly is not able to transmit/receive data to/from the central control unit (CCU)
1. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding 2. Unplug washer or disconnect power for five minutes. This will reset the CCU, and may reactivate the communication if the damage isn't severing. 3. Check Wire Harness connectors to the touchpad/LED assembly and Central Control Unit (CCU).

Please get back to us if you have further query else please accept the suggestion.
Thank you for contacting fixya.com


Aug 05, 2011 | Kenmore HE2 Plus Front Load Washer

2 Answers

I keep getting f2


Sorry to read about your problem, I hope this helps you out.

f2 is a defective keyboard/keypad issue, i suggest you contact a service company
Their is nothing you can do to stop the problem.

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Dec 27, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

2 Answers

F1 error code


Keypad/User Interface Failure

F then 2 flashes when in:
Diagnostics Test mode if a stuck key is detected.
Standby mode if there is a user interface mismatch.
DISPLAY (Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE

Console and Indicators
This test is performed when any of the following situations occurs during the Console and Indicators Diagnostic Test:


None of the indicators light up No beep sound is heard Some buttons do not light indicators None of the indicators light up:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P11 connector is inserted all the way into the machine/motor control.
2. Visually check that the user interface assembly is properly inserted in the console assembly
3. If both visual checks pass, replace the user interface assembly.
4. Plug in washer or reconnect power.
5. Activate the Console and Indicators Diagnostic Test mode to verify repair.
6. If indicators still do not light, the machine/ motor control has failed: Unplug washer or disconnect power. Replace the machine/motor control assembly.
Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.

No beep sound is heard:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P5 connector is inserted all the way into the machine/motor control. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.
4. If replacing the user interface assembly failed: Unplug washer or disconnect power. Replace the machine/motor control assembly. Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Some buttons do not light indicators:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the console electronics and housing assembly is properly inserted
into the front console. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.


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Sep 18, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Cabrio-top load. Doing the F1 code. Machine stops at the begining and during the rinse cycle. does it need a mother board? I'm an electronic tech by trade, is it anything I can do? Like have them send me...


Keypad/User Interface Failure

A fault code of "F" then "1" flashes when there is a primary control failure.
You will need to replace the machine/motor control assembly.
Page 14 and 16, in the manual link below will help you with this.


F then 2 flashes when in:
Diagnostics Test mode if a stuck key is detected.
Standby mode if there is a user interface mismatch.
DISPLAY (Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE

Console and Indicators
This test is performed when any of the following situations occurs during the Console and Indicators Diagnostic Test:


None of the indicators light up No beep sound is heard Some buttons do not light indicators None of the indicators light up:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P11 connector is inserted all the way into the machine/motor control.
2. Visually check that the user interface assembly is properly inserted in the console assembly
3. If both visual checks pass, replace the user interface assembly.
4. Plug in washer or reconnect power.
5. Activate the Console and Indicators Diagnostic Test mode to verify repair.
6. If indicators still do not light, the machine/ motor control has failed: Unplug washer or disconnect power. Replace the machine/motor control assembly.
Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.

No beep sound is heard:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P5 connector is inserted all the way into the machine/motor control. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.
4. If replacing the user interface assembly failed: Unplug washer or disconnect power. Replace the machine/motor control assembly. Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.


Some buttons do not light indicators:
1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the console electronics and housing assembly is properly inserted
into the front console. If visual check passes, replace the user interface assembly.
2. Plug in washer or reconnect power.
3. Activate the Console and Indicators Diagnostic Test mode to verify repair.



To Access/replace the CCU:

#1

Unplug the Whirlpool Cabrio power cord from the wall outlet. Turn off the water supply to the washing machine. Pull the washer away from the wall so that you can access the screws behind the control console. Remove the hex head screws securing the control console to the washer with a nut driver. The screws are on the lower rear edge of the control console.
#2

Lift the control console up, and rotate the console forward so that the face of the console is resting on the top of the washer. Locate the interface board cable connector to the right of the plastic tube on the back of the console. Pull the end of the connector straight out of the control console. The primary machine control is the box that the plastic tube connects.
#3

Place small pieces of masking tape around the nine wires connecting to the primary machine console. Label the wire locations onto the masking tape with a pencil. Grasp each wire at the connector with your fingers, and pull the wires away from the primary control. Pull the plastic tube out of the primary control.
#4

Locate the nut toward the bottom of the primary control. Remove the nut with a nut driver. Lift the front of the primary control slightly, and slide it down to disengage the retaining clips. Pull the primary control out of the control console. Insert the new primary control into the control console. Slide the primary control up to engage the lower clips. Secure the primary control to the console with the single hex head screw.
#5

Push each of the wire connectors into their respective positions on the primary control until they lock into place. Push the plastic tube hose over the port on the right side of the primary control. Remove the small pieces of masking tape from the wires.
#6

Position the control console back upright on the top of the washer. Secure the control console to the washer with the three hex head retaining screws. Slide the washer back against the wall. Turn on the water supply and plug the washer into the wall outlet.


TECH SHEET LINK: http://www.servicematters.com/docs/wiring/Tech%20Sheet%20-%208567037.pdf


Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.$%@#

Aug 15, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

1 Answer

Whirlpool duet washer f-06 error


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Pl give me a ‘very helpful’ rating for the free help, thanks.

Mar 09, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

When I start the machine it starts to fill up and then it stops and on the dial it displays F and I can't find my user guide help please>>>


The F1 error code on Whirlpool Cabrio Top Load Washers means primary control failure . Check every wiring harness to the machine control assembly for any poor and loose connection. Clean the wiring harness connectors and terminals to ensure good connections.

Resolving F1 Error on Whirlpool Cabrio Top Load Washers
  1. Safety first. Unplug the machine.
  2. Remove the three hex-head screws from the rear of the console assembly.
  3. Lift the console assembly off the cabinet and disconnect the user interface wiring harness from the machine control board.
  4. Disconnect and clean every wiring harness connector and terminal on the machine control board. Ensure that all connections are good and tight.
  5. Reconnect the wiring harness connectors and reassemble the console.
  6. Replace the machine control board if the problem is not resolved.
  7. Pull the pressure transducer tube off the fitting on the machine control board.
  8. Remove the hex-head control board mounting screw.
  9. Lift the front of the machine control board, slide it out from under the clips at the back, and remove it.
  10. Install the new machine control board in reverse order of the steps above.
  11. Reinstall the console and secure it with the three mounting screws.

Jan 24, 2010 | Whirlpool Cabrio WTW6600SBT Top Load...

2 Answers

Kenmore he2 plus washing


CCU/Touchpad/LED assembly error(f21)
This error occurs if the touchpad/DED assembly is not able to transmit/receive data to/from the central control unit (CCU)
1. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding 2. Unplug washer or disconnect power for five minutes. this will reset the CCU, and may reactivate the commmunication if the damage isnt sever. 3. Check Wire Harness connectors to the touchpad/LED assembly and Central Control Unit (CCU)

Replace failed component.

Sep 18, 2009 | Washing Machines

1 Answer

The washer is flashing f 21, what does that mean?


F22

CCU/Touchpad/LED assembly error

This error occurs if the touchpad/DED assembly is not able to transmit/receive data to/from the central control unit (CCU)


1. Check the touchpad/LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad/LED is responding
2. Unplug washer or disconnect power.
3. Check Wire Harness connectors to the touchpad/LED assembly and Central Control Unit (CCU)

Replace failed component.(In most cases, the CCU(Central Control Unit), will need to be replaced).

Jul 15, 2009 | Whirlpool Duet GHW9150P Front Load Washer

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