Question about HP Pavilion dv6000z Notebook
I used my laptop yesterday and turn it off. Today in the morning I am trying to turn it on and it will only flash twice and turn off again. I check my power cord in my boyfriend's laptop and it is good, I took his power cord and battery and put them in mine and I only have a black screen.. nothing ! The fans are starting but then its shuts off... so is not the battery and is not the power cord... What is it?
I've had the same problem.
Remove the battery & power cord.
hold down the power button for 10 sec to release any residual power.
plug in the power cord but leave out the battery
it should boot right up
Posted on Oct 13, 2008
The problem is with the motherboard. HP is aware of the problem and they are counting on the customers' warranties to expire before the problem presents itself. Once you encounter the problem, they will inform you that your warranty is out and there's nothing they can do unless you want to purchase an "out of warranty plan."
I recommend you join the class action suit, which I will be doing. Never buy another HP product of any kind and inform everyone that you know. You should not have to escalate a problem to a case manager for equipment to be fixed, when the company is fully aware of the problem when you call in. The ethics of a company is "the company," and when a company out and out refuses to address an issue in a forth-coming manner, they should not be allowed to profit financially. We are their reason for being in business.
I will let everyone know about my experience with them and discourage anyone from purchasing any HP products. I didn't expect my laptop to die before every other computer that we use. We use everything between Macs and Acers, and HP has been the only challenge. The least expensive products that we own have performed outstandingly.
Posted on Dec 02, 2009
Mstanford01 was right i have seen many of these and similar models with a range of problems. This problem is because HP use cheap components for certain things and in this case you have either a dead GPU, a faulty power button cable or a different motherboard fault. No amount of restarting or removing batteries will repair this issue permenantly. You need to send it of to HP and never spend your hard earned on HP technology again.
Posted on Feb 11, 2009
There was a recall for this problem. They will fix for free
Posted on Dec 10, 2008
Ok, I was just having the same problem and totally panicking as the computer is my livelihood. I got on the HP site and they recommended doing a hard reset. Turn the computer off, unplug it, pull the battery out and then hold down the power button for at least 20 seconds to drain any residual power from the capacitators. Replace the battery and restart. When it comes back on hit enter when it says "Restart Wiindows Normally".
I'm back in business and signing up for Mozy the online backup!!!!
Posted on Jul 21, 2009
I just want to share my experience with the HP Pavilion dv6000 (dv6105 to be precise) laptop. I purchased this laptop in Jan/Feb 2007. It worked OK for the first year. It ran very slow due to all the **** HP makes you load when you install the OS. Late Feb 2008 it began to not turn on. Power button wouldn't turn it on unless you pressed really REALLY hard. My husband immediately googled this problem and found this website http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&lc=en&cc=us. He immediately called HP. They told us that we didn't qualify for the free repair. We didn't understand but for whatever reason we trusted the rep. The laptop continued to have problems turning on. We had to use the tip of a ballpoint pen and press it in a certain spot on the power button while standing up and putting all our pressure on the button. This method stopped working in Nov 2008. My husband called HP again and again we were told we didn't qualify for the free repair. Again not understanding why but trusted the rep. So we opened the laptop to try to see if there was something we could do to fix it. At this point the laptop has no use. The quickplay button brings you to a screen with a windows icon that doesn't take you to windows, it takes you to hibernate and you can't escape out. August of 2009 we decided to reinvestigate the $600 doorstop to see what could be done. In researching and calling HP again, two more times, turns out it is a faulty motherboard (HP admits this) and our problem DID fit the scenario for the free repair but now it had been longer than 2 years and so we would have to pay $400 for it. HOW CONVENIENT. I started researching how much it would cost to repair myself and decided that I wasn't comfortable doing that even though I thought I could do it for around $150. So I call HP AGAIN. They have a big rubber stamp that says "NO" on it. The first rep I called says "sorry, nothing we can do, you will have to pay for the repair" so I demand to speak to the supervisor. They come back on the line and say the supervisor will offer a discount of $259 for the repair. So they are still trying to profit off of my unfortunate predicament that THEY put me in. This doesn't satisfy me. I am put on hold for 40 minutes while I hold for a supervisor and no one ever comes to the line. Wayne was this persons name. I call in again to the number in the link above. The woman immediately says "well we've already told you what we can do and you didn't accept it" when I ask for a supervisor. She finally gets the supervisor, "Donald" who repeatedly says "You can try to "COMPLAIN" to get a "FREE" repair, but I have seen this a hundred times and no one ever gets a free repair so you are wasting your time." I keep pressing and then get routed to a "case manager." The case manager was so nice. He looked at my case, saw that we had called in during the first two years twice to report the issue and were told in error that we didn't qualify when really we did. We get our free repair now.
Keep calling the number in the link http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01087277&lc=en&cc=us and demand to have your case routed to a CASE MANAGER even if you never called before and it has been longer than two years. The only person who can authorize the repair is the case manager so skip that horrible customer service team. If that doesn't work, join the CLASS ACTION LAWSUIT http://www.sfmslaw.com/pages/cases.php?id=300 against HP due to the faulty laptops that HP won't recall and fix.
HP Pavilion dv6000 won't turn on power button quickplay motherboard mainboard faulty problem lawsuit free repair
Posted on Aug 14, 2009
HI, I AM FIXING COMPUTER FOR 25 YEAR AND THIS IS THE FIRST TIME I SEE THIS PROBLEM, BUT I FIXED, IS VERY EASY.
1.- REMOVE THE MEMORY
2.- REMOVE THE HARD DRIVE
3.- REMOVE THE BATTERY
4.- PRESS THE START BUTTON FOR 20 SEC.
AND 5.- IN THE SLOT WHRE IS THE MEMORY, THE IS A NICKEL CADMIUM BATTERY REMOVED AND WAIT FOR 5 MINUTES, THEN CONNECT THE POWER CHARGER AND PRESS START IF THIS FIX Y OUR PROBLEM TOO INSTALL EVERYTHING BACK AND GOOD LOCK
Posted on Mar 19, 2011
Ive had a problem like this and my computer repair teacher told me I needed a new motherboard and my brother who fixes computers said i needed a new processor. Not true!! I browsed the internet and found three fixes. put the laptop in a freezer for several hours w/o the battery and when its done take it out let it cool down a bit and put the battery in. it should work.
If that doesnt work use a blow dryer to heat the nvidia (gpu) chip and press it into the motherboard.
Lasting turn on the laptop and wrap it inside towels or a blanket overnight and in the morning unwrap it, plug in the charger and turn it on . I was skeptical at first but i guess i had nothing to lose. the first two methods didnt work for me but the blankets did! my laptop is working as normal now...not sure how long it will last though. hope this helped :)
Posted on Jul 29, 2010
Keep turn and off until the blue light turn off at the left side beside of slot for the SD-MS/Pro-MMC-XD turn off while the other lights is on.When HP logo appears on to the monitor press escape. Wait for 10 sec. then press enter, system not found wiil appear. Put windows vista on a tray. Press enter, installing will appear but dont install click and yes for restarting, keep doing this and have more patience.
Posted on Mar 03, 2009
The solution where you remove the residual power and plug just the cord back in is the right one
Posted on Jan 29, 2010
There could be several problems, but it could be the backlight driver circuit. The other thing it might be is dust build up in the CPU cooling vains. I would check this last one out first. Also try hooking a separate monitor up to the laptop and see if you get a screen on it.
Posted on Sep 30, 2008
I tried the best method listed above, and it worked amazingly last night. However, I tried turning back on my HP Pavilion dv6110ca again today and it didn't work. I tried the method again, and it doesn't work no more. HELP ME! I need at least one sit down to back up my files.
Posted on Aug 19, 2010
Because you was running it a short time ago ;it cant be much.
what it sounds like is that your system was doing a silent update (thats an update in the background so as you can carry on with whatever your doing)
problem is with a silent update is that no indication of what and when its doing it and if you shut down unknowingly problems like this happen.
boot as normal and when you hear mechanics kicking in,thats ur fan,hd clicking,lights on etc...press and hold power button until unit turns off then few secs later reboot..this may solve your problems..
if not you would be best resetting bios to default and reinstalling os..and also install recovery package that you can use from start to save yourself a whole lotta headache in future.
Posted on Jan 28, 2009
"Best Solution" posted by adams_74 worked for me ..Thanks a lot !!! The solution saved me lot of stress over loosing very important data.The first thing I wanna do now is save my data to a external disk..thanks once again !!
Posted on Nov 24, 2009
I thought I had the same problem.
make sure your computer is plugged in. (i was a tard)
Posted on Feb 11, 2010
Well I got same problem but compare to you al I still have 3 months of warranty but shop is trying to get away from it ;(
Posted on Aug 04, 2010
Still can not get my computer to come on, even after taking out the battery, removing residual power, plugging the cord back in and pressing the start button. I'm at my wits end. I even tried a different outlet thinking it was getting full power, even though the blue power source light is on. Btw, computer was on a power surge strip for obvious reasons.
Posted on Jan 30, 2010
I have the same problem. Have done everything that has been suggested. Any other solutions?
Posted on Mar 10, 2010
Hi sounds like your dc connector in laptop is loose or bad connection.Try moving the power cord going into the laptop gently and watch the lights to see if they flicker off .If they do you need to take the laptop in for repair.
Posted on Jan 20, 2009
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Posted on Jan 02, 2017
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