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Screen blackout on Ilo TV

I get a solid black box that fills up most of the screen on my new Ilo TV...it happens on different channels...cable man said problem no with cable but with the TV.

Sometimes I get the message, "television is here" in the black box...I can get it to go away by pressing any button on my remote but it comes right back after a few seconds.

Can you please help me with this? I would be eternally grateful!

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  • bevrich1012 Sep 22, 2008

    I'm sorry, I thought I posted that. It is a iLO DTV 2794B, SDTV and it is about 3 months old. Maybe it IS a setting on the menu like you said. I am old and technology challenged so please be gentle with me if I am being stupid.



    Thank you for any help you can give me.

  • bevrich1012 Sep 22, 2008

    it's an ILO...i had never heard of this brand...i got it at walmart..

  • bevrich1012 Sep 23, 2008

    There wasn't a reset button on the set. I am reading, and trying to decipher, the owner's manuel. So far I have found nothing referring to my particular problem. But,I did find a customer service 800 to call that I didn't see before. I think I will try to call them tomorrow. They will probably ask me technical questions that I don't know the answer to, and make me feel really dumb!



    I appreciate your kindness in taking the time and trying to solve this for me.

  • rich medrano
    rich medrano May 11, 2010

    Oh don't worry. there are so many issues with so many products it's nearly imposible to keep up. I'm tyring to help with so many products it is quite a challenge. So is this a Phillips? An RCA. I'm wowrking on downloading a manual to help.

  • rich medrano
    rich medrano May 11, 2010

    What make and model is your TV? Maybe it's a setting in a menu.

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  • 188 Answers

I never heard of this model either but there are some universal things to try. First, is there a reset button on the set? Usually it's a recessed hole that can be pushed with a paper clip or strong tooth pick. If this can be done, wait until any laights on the set stop flashing before continuing.
If yo uhave the maual there should be a reset instruction on a page outlining the use of the front control buttons. Good luck. Let me know how you do.

Posted on Sep 23, 2008

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