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I cannot set up network connection for PS3 as it keeps coming up with e-mail address and password incorrect

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My son sorted problem out Thank You
Mrs Douglas

Posted on Sep 23, 2008

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Everytime i try to sign on to my PSN or try to play online i keep getting this error code. 80710763 can anyone help me please? i cant seem to find an answer to what it means.


Shawn, I believe this is a network or Router error. The simplest solution would be to wire connect your system using a cat-5 Ethernet cord. If you still have issues connecting to the PSN, then it could be something worse. Try to do a connection test. Go to the XMB(home screen) on your PS3, scroll all the way to the left(Where you would sign in) one space to the right, then all the way to the bottom of the tab. It will say "Network connection" go into that then scroll down to "Test Network" The main thing you are looking for here, are the top 3 items that will display. "Checking for IP address" should say (SUCCESS) "Checking for internet" Should say (SUCCESS) then "Playstation Network(PSN)" again, should say (SUCCESS) If all of these say Success, then the problem is with your log-in information.(E-mail or password incorrect) If they say (FAIL) then you need to contact your internet service provider (ISP). I hope this helps you out. Good luck.

Dec 09, 2014 | Sony Playstation 3 (PS3) Console

2 Answers

Cant remember password


if you forget your password:

To use this feature, you may be required to update the system software.

You can use the following method to reset your password if you forget it.

1.

Select in_psn.gif (PlayStation®Network) > in_signin.gif (Sign In).
.2.

Select [Forgot your password?] from the sign-in ID (e-mail address) and password screen
3.
Enter your sign-in ID (e-mail address) and birth date.


4.Select the method for changing your password..



1.Reset Using Security Question You can reset your password by providing the answer to the security question that you selected when you created your PlayStation®Network account.

Follow the on-screen instructions to complete the operation. 2.Reset Using
E-mail

You can reset your password using a PC.
An e-mail message is delivered to the address that you used as your sign-in ID. Follow the steps in the e-mail message to reset your password using a PC.



you ca visit this site for more guide...http://manuals.playstation.net/document/en/ps3/current/account/forgotpw.html

sir if you think this help you rate me sir thank you...

Jun 15, 2011 | Sony Playstation 3 (PS3) Console

1 Answer

It is saying my password and/or e-mail address is incorrect and when i click 'forgot password' it is saying my date of birth is also incorrect, what can i do about this?


Your best bet is to go online to the PSN Network and try there. You'll need to know the date of Birth and the email of the account you need a password for, so hopefully you remember what you chose.

Dec 22, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Can't sign in to ps3 network when I attempt it says "incorrect username(e-mail address) or password I say i forgot password it gives me this: 80023017 error


PS3 Error 80023017 & 8002F0C1 & 8002f14e

Following on from the PS3 3.50 firmware update today, we have started to hear of owners having problems logging on to their accounts.

We have heard of PS3 owners who have updated their system complaining that they cannot sign in, and every time they enter their password are getting the wrong password message. We have had customers who have two PSN accounts and cannot log into either of them. They are met with wrong password message, and even when they use "Forgot your Password" all that comes up is an error.

Conrad Zimmerman of Destructtoid is reporting that PSN is going to have some scheduled maintenance today. This could be why users are complaining of problems logging on to their accounts.

The maintenance is expected to take place during 8 am until 5pm Pacific time. There will be a lot of users who are at work during this time so it will not be a problem for them, but for everyone else it will be somewhat of an annoyance.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.#$%^

Sep 21, 2010 | Sony Playstation 3 (PS3) Console

2 Answers

How do i hook up the wierd enternet to my ps3


keep trying if not try tomorrow connection problam

Jul 19, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Playstation 3 (PS3) Console: hi my ps3 wonk connect wirelessly keeps asking for...


if your home is set up with wireless router and your computers are connected online wirelessly read along....

JUST MAKE SURE YOU DO HAVE A WIRELESS HOME NETWORK... it definitely wont work if you don't have a wireless setup and u are trying to connect wirelessly. people overlook this no brainer.

1) go to Settings
2) Network Settings
3) Internet Connection Setting. confirm on "O.K."
4) easy *it may or may not give you a message reading "checking network configuration"
5) wireless

from this point on you need to know few things about your network.....

6) scan -- once scanned it'll give you other wirelss access point for you home network and some other near your home along with few information such as SSID (which is what you set your network to be -- i.e. "the jones" or "linksys" or "summer home" or "my connection" etc etc) SECURITY (this is the password you set up your network with) SIGNAL STRENGHT (usually your network will be the strongest among your neighbors since you are closer to your router)
7) highlight your network and press x . (you should know what it is) selecting on the other network will probably not do you any good since it'll probably be all locked with password and such and so should yours be.
8) SSID which means service set identifier basically mean the name of your network. if your home network is set up with security and password your home network will not show up under SSID (this is one of the things you need to know about your home network)
9) on WLAN SECURITY SETTING page (this is another thing you should know about your home network or ask the person who set it up) -- most people i deal with have a WPA-PSK / WPA2-PSK security password yours may be different so choose the one that you used.
10) WPA KEY - which basically means password. input the password you used to set up your home network (this is another thing you should know about your home network or ask the person who set it up)
**it'll give you "checking network configuration"
11) if you input all the correct info you should get the "setting list" screen
12) press "X" to save the setting
13) do the connection test and if all things were entered correctly you should have success.

all this seems complicated just reading but if you follow it step by step its easy. you just need to know the name of your home network, the home network security setting, and the password of your home network.

May 16, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Hello, can you help, on my ps3 it keeps coming up with error 80710102 and will not connect to the internet or find the wireless box


This is a common dns error with playstation.
try entering the following in your ps3. Settings - Network Settings - internet connection settings - custom - wired or wireless depending on your internet - manual settings - IP address manual - enter your ip address and your router address and change your dns primary

Mar 17, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Internet Connection


On the X-Cross Media Bar, (the menu that comes up when you turn on the PS3) under "settings", go to "Network Settings".
then go to "Internet Connection Settings". select "yes".
go to "custom", "Wireless", "Scan".
If your network is not listed, move your PS3 closer to the Wireless Access point.
Select your Network and enter your password (if it needs one).
select "automatic" for everything.
select "Test Connection".
the "Obtain IP Adress" and "Internet Connection" should say "Succeeded".
If not, contact your system or network administrator or a teacher that knows a lot about computers.

Aug 17, 2008 | Sony Playstation 3 (PS3) Console

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