Question about Creative Labs Zen Touch MP3 Player

2 Answers

Zen has lost all my songs

Hi apparently you are the person to go to for solutions!

I've had my 20Gig Creative Zen for about 3-4 years now and have had no problems, however the other day i was playing an album and it froze. When i turned it on again it said "Select music to play from music library" But when i went to music library it shows that i have no music in the machine even though when i checked the memory it says i have no free space! Is there anything i can do or is it completely screwed?

Any help with this matter would be greatly appreciated!

Thank you

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  • serenity378 Oct 20, 2008

    I have basically the same problem. I've had my zen for about 2-3 years, and it's had a few problems here and there, but I've always been able to fix it. Recently, I got a firmware error screen, but it started working again. Now, I turned it on and all my songs are gone, but when I plug it into my computer, it says all the space is still taken up. I've tried to get to recovery mode, but it won't let me access it, and rebooting it isn't working either.

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2 Answers

Thanks alot for your help, i really appreciate it!
Yeah i ended up formating it which wiped everything from the machine and just put music back on! Seems to be workin grand now but just p*$$ed off that i didnt have it all backed up!! Oh well, you live and learn! I'll know for next time

Thanks again!
Cheers

Posted on Oct 21, 2008

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I guess the hard disk broke or is corrupted.
try formatting it and reinstall firmware. if it doesn't work, you should have the hard disk replaced.

Posted on Oct 18, 2008

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