Question about Bathtubs & Whirlpools

2 Answers

How to identify make and model of old whirlpool tub?

We bought a house with a broken whirlpool tub. When we turn it on, we can hear the motor hum but no air comes out of the jets. The previous owners inherited the tub in the same condition and made no attempt to get it repaired.

The problem I have is, how can I identify who made this tub and what model it is? I think it dates from the 1990s, when the bathroom was supposedly remodeled. But the only clue I have as to its identity is that the drain switch says "Kohler." Looking at Kohler's Web site, though, I can't find a model that looks like this one (this is not a high-end product and I'm guessing it's a cheaper brand that happened to use Kohler hardware).

Is there any kind of Web site that has a database of old models, or is there some secret place in the guts of the tub (I haven't opened the access panel yet) that would contain this info?

Chris

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 2 Answers

This is a problem common to all whirlpool/air jet style tubs. The pumps become air locked due to the water evaporating from lack of use. All tubs need, and have, SOME means of priming the pump, this is most likely what the problem was, originally, for you. This time in particular you found it to be electrical in nature but for future reference, for you and all who have these style of tubs, I am putting this out there. Some where on the tub, usually along the top edge of the tub is a vent knob that controls the amount of air that the pump is allowed to mix with the water for the jets, usually by closing this valve all the way (tub needs to be full of water of course) and running the pump for a minute or 2, you should be able to get the pump pumping water again, if not you may need to do something else with your particular set-up to get it purged of air, the pumps in jacuzzi tubs are designed to pump water, not air, so if the motor is running but you get no jet action, your most likely air locked and need to prime pump/purge air.

Posted on Jan 24, 2009

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 1,263 Answers

I use to work at kohler and my uncle still does he's a production designer so he would know. take a few pictures and e- mail me at rsmlucky32003@yahoo.com and i will get back to you. please rate thanks

Posted on Sep 26, 2008

  • Ronald Mueller
    Ronald Mueller Sep 27, 2008

    you could look in thre panel and there should be a sticker with the info ul rating and serial number,etc

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Won't turn on


put your ear to the side of the tub and momentarily turn on the pump. If you hear a humming sound , you need to replace the pump motor capacitor.
This is a common problem with bath tub pumps.

Mar 16, 2016 | Bathtubs & Whirlpools

1 Answer

Model identification


While the brand of the tub may be of importance to you it may not be important when finding parts for it.
Bath tub manufacturers do not make anything that goes into their tubs i,e. the jets, pumps and controls are all purchased from various Mfg.
Are you have any particular problems with either unit that would make you need the brand of either?

Rod
U S Parts Center

Jan 05, 2014 | Jacuzzi Bathtubs & Whirlpools

1 Answer

I bought a used whirlpool tub without a motor. How can I determine. What size and type motor fits it if there are no identifying markings to determine Brand ....?


There are many different pumps that could work with your tub. You need to find out if there is a control on the lip of the tub to turn the pump on/off and what does that control look like.

Rod
U S Parts Center

Oct 31, 2013 | Bathtubs & Whirlpools

2 Answers

When I push the button on my american standard jacuzzi tub I hear the hum of the motor but jets don't come on


In my case I took the motor out and used a screw driver to turn the impeller in the front of the pump and the fins inthe back. Put it back together and it worked. I then used 2 tablesoons of dishwashing detergent and 1/2 cup bleach and ran it for 20 minutes to clean and degrease the impellers

Jun 30, 2012 | Jacuzzi Fuzion Whirlpool

2 Answers

My Aqua Glass Whirlpool tub has stopped working. The motor comes makes a sound when I turn it on but the jets are not working


Your motor is shot. you need a new pump. If it comes on and you can hear a hum then it is bad. If you can get us a model number of the pump we can recommend a replacement model for you.

US Parts Center

Jan 05, 2011 | Whirlpool Safety Bath Walk In Bathtub -...

1 Answer

I bought a house with aqua glass whirlpool tub (14 yrs old). Motor won't come on and I can't find reset button or serial number. Where are these items?


will have to remove access panel or make one the motor /pump assembly is mounted to the tub test for power to the switch and pump the numbers u are looking for are their by pump

May 03, 2010 | Kohler 1209-LA-0 Hourglass Whirlpool with...

2 Answers

Bathtub jets don't work


The first step is to determine if the pump is working or not. Is there an external switch on the wall next to the tub? Can you hear the pump humming underneath? CHeck your fuse box to see if a breaker has been tripped.

I know those sound easy, but its always best to check the simple things first.

If you don't hear the pump running and its not the breaker, it has now become a bit more difficult project but still something any competent home owner can fix.

YOu have to access the electrical plug on the tub. It is 110v outlet that is underneath the tub on the same end as the switch or opposite the drain.

You needs to access the tub through the wall from the other side and check out that electrical connection. Could just be the the GFI switch thrown. If not then it cold be a bad pump or broken impeller.

For help if that's the case just post again as it is a length process.

Apr 15, 2009 | Bathtubs & Whirlpools

1 Answer

Aquglass jet tub will only humm no bubbles out of none of the jet


When a motor hums, it usually is the result of what is called "locked rotor." This can occur when the motor's brushes remain on one pair of the commutator contacts. The magnetic field does not shift to the next set of windings and the rotor is locked in place by the unchanging magnetic field.

If you have access to the motor, turn on the power briefly and place your hand gently on the side of the motor. Probably you will feel the vibration of the hum you are hearing, together with some heat. In locked-rotor condition, the motor draws high amperage and heats up quickly. Turn off the power.

If this is the condition, the motor is shot and needs to be replaced. You should copy down the information from the name plate (model and serial number, manufacturer, horsepower, amperage, etc.) and contact the manufacturer or a local appliance parts store about a replacement.

As you said that you recently bought the house, you may have a home-owners warranty which may cover the appliance.

Nov 24, 2008 | Whirlpool Safety Bath Walk In Bathtub -...

Not finding what you are looking for?
Bathtubs & Whirlpools Logo

Related Topics:

3,796 people viewed this question

Ask a Question

Usually answered in minutes!

Top Bathtubs & Whirlpools Experts

Mike

Level 3 Expert

4331 Answers

Tim Whalen

Level 3 Expert

3056 Answers

john h

Level 3 Expert

7133 Answers

Are you a Bathtub and Whirlpool Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...