Question about HP PSC 2175 All-In-One InkJet Printer

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Scanwagon won't stop pulling back

Hello,

whenever i switch my printer on, it starts initialising. usually the scanwagon (i dont really know how its called - that device that has the light on it ... which actually scans the documents) would go foreward a bit and then was pulled back into its "start position". yet now it keeps pulling back, even when its way back and starts to make cracking noises in an attempt to pull further back.

i can't print, copy or scan anything anymore, because it is stuck in initialisation. i have already tried disconnecting the power-chord fo 30 sec ..... and i have tried pulling the power-chord for 30 sec, then holding the "cancel" and "right arrow" button simultaneously while putting the power-chord back. nothing has helped yet :(

i hope someone can help me on his issue! thank you in advance!!

Posted by on

  • collyklaus Dec 30, 2008

    I have the same problem, the printer is stuck in the initializing mode and tries to move the scanner beyond stopping position. While doing so, it can not be stopped by other means, than taking away the power supply.

    Best regards klaus.rasmussen@colly.se

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  • 105 Answers

Try installing this patch ;)
hope it helps .
all the best


Posted on Oct 05, 2008

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Posted on Jan 02, 2017

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