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Compaq Presario v2000 ALTEC LANSING speakers not working

I have compaq Presario v2000 laptop all of sudden the speakers (ALTEC LANSING) stopped working if i plugin the headphone I can hear the sound but not with speakers.
Any help will be of gr8 help.

Amit Khurana

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  • 3 more comments 
  • akhurana Sep 24, 2008

    I have problem in laptop speakers..

  • lideresmexic Oct 07, 2008

    hello, i have a compaq presario v2000, the drivers appear to be ok, the sound through the speakers doesn't work but through the headphones jack it's ok... the strange thing it's that in the volume properties, the pc speakers volume control appear in a light grey and i can't move it

  • revluther Nov 01, 2008

    I have the same problem. I can hear with my headphone, but cannot with speaker. there is no problem with drivers or software. I opened the back cover and checked the speaker cable, but it was okay. no break cables, no folded. I don't know how to check if the speaker works or not. The speaker cable has four lines linked into the motherboard. Please anybody let me know what I can do with this speaker problem...

  • Anonymous Dec 25, 2008

    Hi, I am facing the same issue with my presario v2000, not sure if anyother solution is there. The problem has been for 3 years now, i had taken it to the service center once and they corrected it, but after 2 months it started again. Let me also know please if someone has a solution....

  • Anonymous Jan 21, 2009

    i am also facing the same problem i can hear sounds in headphones and not in speakers. and this is a note book,but you r asking to check the cabels?


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Go to "Start", "Control Panel", Administrative Tools, Computer Management, click on "Device Manager" on the left hand side and look on the right hand side. See if you have a yellow exclamation next to the "Sounds, Video and Game Controllers". If yes, double-click on the line with the exclamation and then click on the driver tab at the top. Click update driver and when it asks if you would like to to check the internet for updated drivers, tell it yes, this time only and continue. After this process, it should either download and install a new driver for your sound card or install the one that was shipped with your computer. If this does not work, please let me know and we will check the next possible problem.

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Posted on Sep 24, 2008

  • Todd Gale
    Todd Gale Sep 24, 2008

    Check the speaker cable going to the jack on the back of the computer, follow it to the speakers themselves, is there any pinch marks or deep folds? Also check the cable st the back of the speaker, is there a break in the line at the connector?


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I have a similar problem but my laptop will not work with the regular speakers or earphones the sound is just silent ive done everthing i know the volume its al the way up and all in control panel but still on my taskbar i dont see the volume control and the buttons of the screen do not work either i have 3 buttons 1 that turns it down other that turns it up and the mute one the mute one is ORANGE and it will not turn off i ttryed installing drivers but everything fails i need help please !!!

Posted on Mar 04, 2010

There is not driver problem. I can hear sound using headphones and no yellow exclamation next to the "Sounds, Video and Game Controllers".

Posted on Sep 24, 2008

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Compaq Presario v2000 ALTEC LANSING speakers not working

The first thing that I suspect is that it couldn't locate the right drivers for installation. Still, I'd suggest that you try reinstalling the right drivers for you laptop. There's no harm reinstalling the drivers. Get the drivers for V2000 at this link, but you need to choose which OS are you using: Presario V2000 Audio Drivers. Take note too, that HP recommends that you delete your existing drivers first before installing the new ones.

The method of deleting and reinstalling can be found at Method 4: Delete and reinstall the original sound drivers of this LINK. That link includes the troubleshooting methods for audio/sound problems. You can go through the procedure that applies to you, but I'd still suggest that you do first METHOD 4.

Please let me know of your troubleshooting success by rating me here, or visit me at or at .

Good luck and enjoy!

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because the audio driver is not installed so it is looking for multimedia audio controller...

while the purchase of the laptop they will provide a manufacture cd which contains the drivers you must install from that ..

if you dont have the cd then you can download the audio driver from the below given site:

rate my solution

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