Question about Philips 32PFL7332D 32 in. LCD HDTV

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Software Upgrade. I was updating the TV Software and now it is stuck on that screen, no matter what I do I can?t get off that screen even if I unplug it and plug back in the TV comes on by itself to that screen only. Is there anyway to reset it somehow back to original? Or do you have any other solution? I called Philips and they a tech need to service it no help there. Thank you

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  • charmouta Nov 07, 2008

    can anyone provid a solution to this problem? please.

  • charmouta Nov 07, 2008

    tried that no help if the TV is out of warranty, is there a way to rewrite the memory manualy or any other suggestions?

  • charmouta Nov 07, 2008

    does anyone have any other ideas?

  • charmouta Nov 07, 2008

    i have done that many time same results.

  • charmouta Nov 07, 2008

    any other ideas please for a fix, i have tried hard reset several time and tried redoing the software update several times no luck.

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Taking it to the service center is much advisable.as its the problem internally due to the upgraded software.so dont take any risk call the company servicenter.it will be solved. thanks.

Posted on Nov 07, 2008

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Charmouta,

In order for me to try to find a solution for you I ned to know What model the Philips tv is. And any other details you feel may be pertinent

Thanks
Dave

Posted on Nov 07, 2008

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No other way as software in ROM is damaged and can't be corrected or restored. Please ask Philips Service to replace ROM board.

Posted on Nov 07, 2008

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Hi,

Please do a hard reset by unpluging all the cords of the TV for 4 hours ,even the power cord.

Let me know the result.

Posted on Nov 07, 2008

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There is no reset.

If the software upgrade procedure is interrupted, the TV can get irreparably damaged.

Ring immediately the manufacturer using the phone number listed on the user manual.

Posted on Nov 07, 2008

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Hold the setup or menu key on the remote, then at the same time hold in the setup or menu button on the TV. Wait for 10 seconds and the engineers menu will display. Select Factory reset and power down your TV

try it .

Posted on Nov 07, 2008

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