The 280 is notorious for buildup of paper in the cutting cylinders and strippers.
If you are technical, unplug from wall, disassemble top cover and clean all the debris. Check nylon strippers (white plastic) for damage.
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Does it run backwards? If it runes in the right direction, it should take paper. You only should use the reverse, when the machine got stuck. But perhaps it now is running back. Or something broke, so the motor is running, but not driving the mechanical parts inside.
Take care, because this thing can also shred your fingers.
Remove the plug from the outlet and try to remove the paper under the rolls. Us a tool, not your fingers. It even would be better, if you could put the top upside down, so you could see where the bulk of paper is clothing the wheels and the sensor.
I think you already emptied the bag under the shredder, because the paper full sensor also prevents the shredder from running forwards.
Some shredders are great for thicker paper. If you put a thicker piece of card through, it should activate the switch located in the middle of the shred blades. The paper might be too light to push it forward. Also, if you click the feed catch beyond it's operating position, this can also stop the shredder with no lights.
This can be caused by more than one problem. The bucket it not properly placed under the shredder or the safety switch is stuck or bad. I am sure there is also other reasons the could cause the red light staying on.
Chances are, the overfeed caused the teeth of the gear that operates off of the motor to break.
This is very common in less expensive machines. I don't know if OM will let you return it because I don't know there policy. Most of the time retailers will attribute broken gears to abuse, which in turn is not warranted. These machines are mainly mass produced in China and obviously are very cheap. The labor and part (s) to repair are more expensive than replacing the machine.
If you do, look for a higher quality German machine i.e. Intimus, Olympia, HSM or Dahle. They cost more but they have a nationwide service arena and parts are always available.
Add more oil to the automatic oiler (I'm guessing a Bijur model with a minimum/maximum line.
When it gets close to the minimum it has a feature that will not allow the shredder to run. If this doesn't solve the problem, it probably needs to be reset. I can help you do this too!