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I am having problems with my deskjet 930C printer. I have just inserted a new black ink cartridge 45A. The light keeps flashing, with the arrow over the colour cartridge smiley. When I replace the new black for the old one again, the light flashes and the arrow moves over the black smiley

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Your printer might be having hardware problems. You can try removing and reinserting the printer cable. It might be loose due to the constant movement it does during printing. Also, inspect your cartridge. It is possible you have not removed the plastic covering the nozzle.

Posted on Sep 22, 2008

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Is it an HP printer? We had the same problem at work with print cartridges purchased at Staples. They have a major quality control problem. Your new print cartridge may be empty or dried out (died on the shelf). It's my problem at work, as I have over 80 HP deskjets, and Purchasing still insists on buying the Staples cartridges rather than the HP.

Sometimes if you shake a print cartridge really hard it may correct the problem. However, I would buy or borrow a black HP print cartridge and try it out in your printer. Works almost every time on the job. Good luck.


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