Question about Whirlpool Refrigerators

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Fridge freezer intermittently not switch on to keep temperature at freezing temperatures. When you switch off at wall and then on again compressor starts and within a couple of hours temps are ok. The compressor then seems to cycle on and off ok with temps ok also. Then several hours later the temps are up arround 0 degrees and compressor is not switch on until, you switch off at mains and back on again. Then the process is repeated.

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  • patdorrian Sep 22, 2008

    Hi Huuum,

    Thanks for your speedy response. The Fridge/Freezer, which is my sons, is 5 year old Whirlpool electronic frost free using an airstream system. Sorry dont know the model number at this point ( son lives in Swindon. The unit is in his kitchen. He noticed yesterday when he returned home from nightshift that food within the freezer was no longer frozen and that the compressor/fan was not running.

    He turned off both the fridge and the freezer temperature selectors and then switched off power on the wall socket. After a couple of minutes he turned on power and set temperature switches to their normal settings. The compressor and fan turned on ok. After a couple of hours the temperature in freezer was down arround -17 degees. He had put a thermometer in freezer. The unit seemed to work ok for the rest of the day with the compressor switching on and off as normal. When he left for work, last night, all was ok and freezer temperature was -20 degrees.

    But when he returned home this morning temperatue was -5 and compressor was off.

    I guess its possible that it was in a defrost cycle at that moment or was stuck in a defrost cycle due to a possible failure in the defrost cycle control?????

    Thanks for your help

  • patdorrian Sep 23, 2008

    Hi Huuum,

    Thank you for your reply.

    Yes my son lives in Swindon UK but he is a Scot like I am, although I still live in the land of the kilt and the bagpipes.

    It is a small world as your family are from Swindon.

    I do not think that the freezer was over full. When the problem was first noticed my son found that the food within the freezer was in the process of thawing and the compressor/fan was not running. He then manipulated the thermostats in the fridge and the freezer (still no compressor / fan switch on ),

    unpluged the unit from the mains power. Replugged after a couple of minutes and the compressor/fan started.

    He emptied the freezer and he then monitored the freezer temp. with a thermometer. The freezer ran ok for about 24hrs until he returned from Night shift to find the compressor/fan off and the temp at about -5 degrees. He assumed that the problem had returned.

    Now that I have carried out a bit of self education on frost free freezers, it is possible ( I think) that the freezer may well have been in a defrost cycle when my son discovered the -5 degree situation.

    He is now continuing to run the unit (without food in) and monitor the temperature.

    One explanation for the original food defrost situation could possibly have been exessive dust and dirt

    at the rear of the freezer unit maybe causing a compressor overheat / shut down. Th area has now been thoroughly cleaned. The fridge was pretty empty and the freezer was not over filled when this occurred.

    Thank you for you help.

    best regards




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Hello Patdorrian,

0 Degrees is okay!
How long has the compressor been off when you need to switch it off and on to make it start again?
Perhaps it was on when you were out of the room for a short period?
Is it in a room that you spend hours in to be sure that this is the situation!
Do you have a thermometer in the freezer?

What is the model #.
And how old is the unit?

Waiting your response.

Bless You Huuum

Please remember to leave a rating after you finish.

Posted on Sep 22, 2008

  • Neil Golan
    Neil Golan Sep 22, 2008

    Hello Patdorrian,
    He is in Swindon,UK
    My family is from Swindon!

    Did he have the freezer packet to the hilt and covering the air vents in the rear of the freezer compartment?
    If so, then the fridge and the freezer were unable to share the cold air between them and perhaps the compressor started to over heat and shut off!
    You can not load up a freezer from top to bottom and front to back and block the air passages. Usually the fridge gets warm if this happens but it may cause the unit to shut down.

    Bless You and your son ,Huuum
    Here is a good article that I just read!

    Repair or replace?

    When to pull the plug on your old refrigerator

    It nearly always makes sense to undertake simple do-it-yourself repairs,
    such as replacing a gasket on a refrigerator or a freezer.

    Typically, you'll also find a troubleshooting section for more-serious problems
    in the owner's manual.

    Should you pay for a repair or buy a new model?
    The answer depends mostly on the age of your refrigerator,
    how much you bought it for,and the cost of the repair.

    Follow these guidelines:

    When a repair makes sense.

    If your refrigerator is under warranty or less than four years old (three years for top-freezers),
    paying for a repair makes sense.
    Note that refrigerators under warranty might require service from a factory-authorized technician;
    readers have found them on a par with independent repairers.

    When a repair might be a wise choice.

    If your refrigerator is out of warranty and is four to seven years old,
    it might make sense to pay for a repair. Customers generally pay $100 to $200 for a repair.
    But you might want to buy a new model even at this stage,
    given that today's models are quieter and have added features.
    Higher energy efficiency is another plus: Energy Star-qualified models made after April 28, 2008,
    are 43 percent more efficient than conventional models built before 2001 and 56 percent
    more efficient than those built before 1993.

    When it pays to replace.

    The repair costs more than half the price of a comparable new refrigerator.
    Data also shows that it doesn't pay to fix a less-expensive top-freezer refrigerator
    six or more years old or a bottom-freezer or side-by-side eight or more years old.

    Thanks to better recycling programs, less than 10 percent
    of a refrigerator you replace is likely to end up in a landfill.

    Thanks for giving me the opportunity to help!
    Please do not for get to give a rating before you sign off!
    Thank You, HUUUM



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