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Webcam problems on HP or Compaq portable with Vista (and Windows Live Messenger in my case)

Hello,
PROBLEM :
I have cyberlink youcam 1.00.1002
correction YUC070704-01 whitch is working perfectly alone
I am on vista sp1, new PC compaq presario with webcam integrated
With LiveMessenger it does not work :
when I come to tools, video camera I hane 3 possibilities
-none
-webcam-101
-cyberlink youcam
It has worked once
but now no webcam is active in WinLiveMess
if I go to tools and select webcam-101 or cyberlink Youcam, WLM blows-up saying "WLM
stoped to work; a problem made WLM no to work correctly. Windows will close this
program and will tell you if a solution is available" and that's all This problem last for more
than 1 month.
I contacted HP and Microsoft and they are not able to give me a solution.
Have somebody a solution for this problem
Thanks
Regards

p.s. I already posted on FixYa the following (but no solution yet) :
"
PROBLEM : Generic problem for all Web Cameras
HP Pavilion dv6000 Webcam problem (by 34 users)

MESSAGE from 03september2008 :
hello,
same problem with presario a960em : vista and windows live messenger.
this problem is old and still present. no solution available from compaq, hp, vista(ms), win live
messenger ??
it is a lot of technicians, engineers involved and no one is able to solve this problem ?
regards

Posted by on

  • Anonymous Feb 08, 2009

    yes i do my web cam is not working

  • Anonymous Apr 30, 2009

    i have cyberlink but when i try and use it on msn messanger i cant change my face and the cyberlink just freezes can someone help

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6 Suggested Answers

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Posted on Jan 02, 2017

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Posted on May 18, 2008

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  • 1 Answer

SOURCE: cyberlink youcam not working because fol der shown

help me please i can work my camara

Posted on Apr 09, 2009

arquetteg
  • 37 Answers

SOURCE: Brand new HP computer with Integrated Webcam Not working

Do you have the USB cable connection from the monitor hooked up to your computer? If so, are your USB ports configured properly?
Your computer should alert you with an audible tone indication whenever you connect or disconnect the webcam USB cable. If it is not doing this, The webcam itself may be defective.

Posted on May 30, 2009

yooperbud
  • 8637 Answers

SOURCE: my webcam cannot connect with anybody elses

Normal 0 See section D. AIM AOLMessenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.
The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

D. AIM (AOL) Messenger
http://dashboard.aim.com/aim
  1. On the VIM sign-in window click on Edit.
  2. Then click on Settings Enhanced IM.
  3. Next click on Enhanced IM.
  4. Then click on Audio Video.
  5. The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone Speaker
Camera The audio and camera should function now.
Additional info to use with VIM settings.
Adjust Your Audio and Video Settings: In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.

Notes:
  • The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly. Follow the on-screen prompts.
  • images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Posted on Jul 04, 2009

yooperbud
  • 8637 Answers

SOURCE: I cannot get my Webcam to come on. I have only

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function
properly.


A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and
Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to
see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger

(http://www.soft32.com/download_30.html )

set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the
computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call
setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on
top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.”
And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: Your audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or
friends you are connected to.

D. AIM (AOL) Messenger

1. On the VIM sign-in window click on Edit.
2. Then click on Settings Enhanced IM.
3. Next click on Enhanced IM.
4. Then click on Audio Video.
5. The Audio and Video portion has drop downs so you can select the proper audio card and
video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera

Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window.
If you are currently participating in an AOL Live Video IM session, a message will display:
You must disconnect the current AOL Live Video IM conversation before running setup. Would you
like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers
and microphone are working properly. Follow the on-screen prompts.
Notes:
· The first time you use AOL Live Video IM, a message will display: Would you like to
first check your audio and video settings? Click the Yes button. The Audio and Video Tuning
Wizard will appear to help you verify that your camera, speakers and microphone are working
properly. Follow the on-screen prompts.
· images in AOL Live Video IM may appear reversed, or as a mirror image (text may
appear backwards) when you look at your own camera feed or at the picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.

After you get your camera installed properly, DO NOT unplug it from the USB port as it will
cause the drivers to be corrupt and render the camera unusable till reinstalled it properly.
Hope this helps. Bud

Posted on Nov 20, 2009

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