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The Height adjustment is off... look in the back of the TV set, it has some knobs in the back, one should be vert.lin for Vertical Linearity adjustment, and there is another call Vert.Hgt. for Vertical Height adjustment. try adjusting the Vertical Height first with someone watching in the front of the big TV to see if the top comes back into view, you might have to adjust the knob very slowly one way then the other way, to make this adjustment. If it doesnot adjust take it to a TV shop to get it repaired.
Good Luck.
Something is not right here--The green is adjustable in the TECH menu--did this person adjust or try to adjust in the customer or the TECH menu?
If you confirm actual model number I can tell you how to get into the TECH menu--yes--green will not adjust in customer menu--it determines geometry and is only adjusted in the TECH menu.
Also, this set requires any convergence adjustments to be done in 480 and then in 1080--if only adjusted in one mode the other will still be bad.
Let me know if you know how to adjust in TECH menu or not--with exact model number I can tell you how to get there.
If this helps you rate this solution as I do this here for free.
Repair Kit for Hitachi convergence Chassis DP-14G KIT10 Includes 2 pcs STK392-150 , 1 each of the following 1W axial lead fusible resistors: http://www.eserviceinfo.com/ http://www.digitalhome.ca/forum/search.php http://www.digitalhome.ca/forum/showpost.php?p=564268&postcount=220 http://cmpalmer.blogspot.com/2006/11/fixing-my-own-tv-part-ii.html
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