Question about Verbatim VER95327 USB Hard Drive
When I plug my U3 stick. I get an authorization saying. Unidentified program want to access your computer.
with this text: Thunderbird U3 start.exe
After I get out of hat screen there is another that pops up saying
! Thunderbird for U3 cannot be started you may have to reinstall to fix this issue. ( ERROR: The program could not be found: \thunderbird\thunderbird.exe)
I don't have any problem plugging this in to most computers except when I do it on a borrowed desk top. My own vista computer excepts this . What do I need to do to make this work?
ps My email is brett.frederickson as I am on a borrowed computer now and need to access this.
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Posted on Jan 02, 2017
A Hard disk making noise, does not sound too good. if it was waorking before on both PC's & not having issues then it has to be with the unit. try on a nother computer. if its the same thing i suggest you look for that warranty card of yours.
Posted on Jun 10, 2009
Try it on another PC or on a powered USB hub: maybe it's not getting enough power to run.
If it still doesn't work, and you don't hear the drive's spin-up noise, the electronics may be damaged, the internal disk disconnected or the internal power connection faulty.
If you hear the spin-up whirring and then a series of repeated whirrs and clacks, ending after about 30 seconds - one minute, the disk might be damaged. It still might be recoverable if extracted from the case and connected directly to an appropriate hard disk port (a 3.5 to 2.5 adapter might be necessary), but when things go this far, the chances aren't too good.
Posted on Oct 27, 2009
One or more of the hints below will probably sort out most USB problems with most USB portable / external hard drives and OTHER devices (though not always)
A few things to check but assumes USB and Windows for other interfaces / operating systems (mac/ Linux) similar steps may be adapted to suit.
1. Ensure it is connected directly to the computer to a USB 2.0 port not a USB 1.0 port as this can have effects on performance and reliability
2. Use only the cables that came with it NOT one that fits that may have been lying around or is longer. Not all USB cables are equal even though they should be)
3. Do not connect through an external USB HUB unless that hub is USB 2.0 AND has its own power supply.
4. Use ONLY the power supply that came with it if it has an external power supply Don’t use any other unless you know it has both the same voltage and current rating e.g. 12V 500mA anything rated below that would not work properly.
5. Always use the same port for connecting your devices. Some devices do not like being switched about. If switched they may want to install software / drivers again. This can be especially true if you move a HUB to another port
6. For FLASH DRIVES you should ensure that the device is set for "quick removal" using the drive control panel properties or use the USB "Safely Remove Hardware" option. If you dont do this there is a very strong chance that any files you transfer may not be there when you plug into another computer.
7. It is possible to remove drives from the enclosures in most cases and connect directly inside a PC to fully check it.
You should also do this to cheack the drives connections are not bad inside the enclosure.
8. If none of the above steps help look at updating the drivers from the manufacturers web site in the support section.
9. If you checked and fixed anything there and still have issues then check your hardware from CONTROL PANEL / SYSTEM / HARDWARE.
Any exclamation marks by hardware need fixing before you investigate any further
10. ensure that you have set removable drives for "quick removal" or that you use the "Safly Remove Hardware" option often shown on the lower toolbar.It is possible that files my not be fully written to external devices before they are removed. This corrupts the file itself and even on occasion the drive
Posted on Nov 21, 2009
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