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I can not get my printer and my computer to work together. It will not print at all. Vicki Johnson hvj@tds.net

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  • hvj9 Sep 25, 2008

    9-25-08
    Everything is correctly connected (power, US B) from the printer to the computer. The computer There is no error message, it just will not do anything.

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1.- Check your cables first
2.- See if your printer has been installed correctly (Go printers folders, the printer must be marked as "ready")
3.- If you ordered some printer jobs, click on the icon of the printer (printer folder) and cancel all
4.- Turn off your printer - Restart your computer
5.- After restart - Turn on your printer

If you are having problems to install the printer, send your printer model and OS to help you out with this issue better.

Posted on Sep 25, 2008

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You have installed the correct software and driver for the computer ? any lights showing on the printer as well ?

Robert

Posted on Sep 25, 2008

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Please give the model number of the printer ...

Posted on Sep 25, 2008

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Hi,
Could give us more details on the printer, the model and make of the same. Also do let us know the opertaing system you are using on the computer eg. windows xp or wndows vista.



Thanks
Proton

Posted on Sep 22, 2008

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I am sorry.. but I dint understand you correctly....

Can you please let me know... if you connect Printer to your computer... is the computer detecting the printer or not ? and if you try to print from the computer what kind of error msg you are getting...??

Posted on Sep 22, 2008

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