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I brought ca anti-virus plus anti-spyware 2008 and the product don't work it won't allow me to register my software thet keep asking me for a licenes key which i don't have it's also asking me to buy another one off the web.now brought this product from you and use and your sell'sman let me know that i couldn't bring it back no refund & no if u don't like it there is no take it back and get u'r money back. so please help me clean my pc.

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This is only an idea, but if you aren't on dial-up you can download 2 very good FREE programs. Go to download.com and enter AVG Free into search, Download the file, it's about 46MB. Save it to your temp folder (right click Start/explore/ (C) / Windows / Temp make a new folder in Temp called "software' or something. Then in download.com search for ad-aware free (it's by lavasoft) Save also to (C)/windows/temp/software.

Now install. When installing AVG select advanced instead of standard when you get to the box that gives the choice, when you get to where it confirms if you want to download and install the free AVG toolbar, untick (don't install it) Select USE FREE when you get to the registration box, and also don't register your details (unless you want emails from them)
Update it but don't run a scan yet.

Ad-aware by Lavasoft. Install it. Make sure the correct plug in's are ticked or not re what email software you use when you get to that box. Don't register this one either.

When they are both installed go to the desktop, you will have two shortcut icons for Ad-aware, keep the one that looks like a green world and delete the one that looks like a sheild with a beetle on it.

Open Lavasoft and Update it.
Open AVG and Update it.

Restart your computer in Safe mode (usually by pressing F8 at startup) Run a Full Scan from Ad-aware. Select and delete Critical and Privacy Spyware when scan completes.

Run an AVG full computer scan. Delete or remove anthing found.

Restart in normal Windows. From now on keep them updated and run at the minimum weekly scans (Smart Scans in Ad-aware) These two programs will cover virus and spyware very well, you can delete or disable anything else.

Hope this helps, I have used these two free products for over 5 years with no problems. Make sure your Microsoft Updates are current.

Posted on Sep 22, 2008

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Posted on Jan 02, 2017

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