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Brother mfc-8860dn is locking up; when it is power on the fax button is on and you can not go to copy. No button will function.

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  • jcohen796 Nov 18, 2008

    Unit looks like it's in a 'normal', ready state on power up, but it is totally (i.e. 100%) unresponsive...cannot fax, copy or print. Does not matter if it's over the network or directly from device. Tried unplugging for > 1 minute then plugging back in and powering on...no change in behavior.

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Unplug it for 15 seconds then plug it back in. This will do a "hard reset" and will clear the static memory there by altering the settings enough to allow for the function of the bottons. Poke the bottons with your finger on the front of the machine. Then spew a mouth full of sea water onto the top of the device. This will do a "spirtitual reset" and clear the esoteric memory there by altering the very fabric of the universe itself right there where the machine lives in the universe causeing the machine to see things your way from now on.

Posted on Sep 22, 2008

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1 Answer

8860dn: out of memory


Page 84 in the Users Mamual describes solutions to this problem.
http://www.brother-usa.com/Manuals/Default.aspx?WT.cg_n=Support&WT.cg_s=Manuals
Hope this helps.

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1 Answer

Need to clear my memory....


This is in your user guide. please read below

If you get an Out of Memory message while
scanning a subsequent page, you will have
the option to press Start to copy the pages
scanned so far, or to press Stop/Exit to
cancel the operation.
To gain extra memory, choose one of the
solutions below:
􀂄 Print the faxes that are in the memory.
(See Printing a fax from the memory on
page 45.)
􀂄 You can turn off Fax Storage.
(See Turning off Remote Fax Options on
page 65.)
􀂄 Add an optional memory
(See Memory Board on page 98.)

Apr 16, 2009 | Brother MFC-8860DN All-In-One Laser...

1 Answer

I have new phone no i need to install & uninstall the old number


go to the website

http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=mfc8860dn_all

thanks adi

Apr 02, 2009 | Brother MFC-8860DN Printer

1 Answer

My Brother 8860 DN does not copies, yet it can print . The menu screen only allows fax, not scan or copy.


This is commonly an issue with the Keypad PCB. We can get you pricing on parts if you want to try this as a repair. Does the machine beep 3 times when you hit the copy or scan keys?

Dec 31, 2008 | Brother MFC-8860DN Printer

1 Answer

I have the Brother MFC-7820, I just purchase a laptop with a Windows Vista. I am unable to use the printer. What do I do?


23/Feb/ 07: Updated the Brother original driver(Full Driver & Software Package) for the following products to fix a driver installation problem: FAX-2820, FAX-2920, DCP-7020, DCP-8060, DCP-8065DN, MFC-7220, MFC-7225N, MFC-7420 ,MFC-7820N, MFC-8460N, MFC-8660DN, MFC-8860DN, MFC-8870DW, MFC-9420C 

And here is the link of the updated full driver and software package. After you download this, you should be able to run the MFC 7820 with your new laptop=)

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1 Answer

Poor print quality from Brother MFC-8860DN


Replace the drum. The drum is failing.
When you replace the drum open the front door of the machine where thr drum and toner is.
Hit the clear/back button. Press 1
That resets the drum count after you replaced the unit.

Nov 12, 2008 | Brother MFC-8860DN Printer

2 Answers

Scan and copy modes inop


try resetting the machine by unplugging it for an hour, and then start it back up. Next go to the menu, and reconfigure your fax settings.

Feb 25, 2008 | Brother MFC-8860DN Printer

2 Answers

Brother mfc8860dn copier


Open front cover with power ON

press set

read display....

choose change drum and yes/ok

close cover

will reset bias voltage aka light copies, to suit new drum

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First things first:

press menu then start bk-copy then fourtimes arrow-up button. machine will display an error code no. plz post AS A NEW POST again.

BTW: The update has nothing to do with the stopping of the machine!

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Brother MFC 8860DN: Send Problems


Update the firmware and it does support SMTP-AUTH

Nov 04, 2007 | Brother MFC-8860DN All-In-One Laser...

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