Question about Sony Cyber-shot DSC-W35 Digital Camera

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When I turn on sony cyber-shot camera I get a screen display that states "access". The lens keeps going in and out and then it states,"turn the power off and on again" What's wrong??

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  • tjviper69
    tjviper69 Dec 12, 2012

    I have Sony Cyber-shot DSC-W35 when I turn on it, it says to restart .... what can I do now ???

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When I turn on sony cyber-shot camera I get a Problem with the Sony Cyber-shot DSC-W35 Digital Camera when I turn on sony cyber-shot camera I get a screen display that states "access". The lens keeps going in and out and then it states,"turn the power off and on again" What's wrong??

Posted on Oct 12, 2011

  • 1 more comment 
  • aj53011
    aj53011 Apr 28, 2012

    My camera did the same thing right after i used it on a flight for school. I read online to hit it with your hand and it works. It came back

  • marygrace_do
    marygrace_do May 06, 2012

    what do you mean hit it with your hand?

  • tsaadmiral74
    tsaadmiral74 Mar 09, 2013

    i had the same problem. camera hadnt worked for months til i saw this post. SOOO i hit the lens with the palm of my hand twice, and it works again :)

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I have a Sony Cyber-Shot DSC-W35 when I turn on, it says me Turn the power off and on again. when I restart that it says again and again

Posted on Dec 12, 2012

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Posted on Jan 02, 2017

PEye2000
  • 10 Answers

SOURCE: Sony Cyber-Shot DSC-W30. The lens is in a "stuck" position

You have a bad lens, it prob. also says turn off and on again.

Posted on Mar 26, 2009

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1 Answer

LENS PROBLEM


Maybe you can take a look to the Sony Cyber-Shot DSC-W80 Manual for finding the answer.

May 01, 2012 | Sony Cyber-shot DSC-W80 Digital Camera

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My Cyber Shot DSC W55 when i open it the lens keeps moving forward and backward and then something shows on the screen which says First "ACCESS" then the next one is "Turn The power off and...


Hi,


Error: TURN THE POWER OFF AND ON AGAIN or Access is displayed on the LCD screen when the Lens Mechanism is stuck or when affected by any malfunction. If turning the power on and off again does not resolve the error message, try doing a power reset and Initialize option.

Performing a manual power reset

Turn off the camera.

Remove the battery pack.

Press and hold the power button for 30 seconds.

Allow the camera to remain without power for 60 seconds.

Reinsert the battery pack.

Turn on the camera.

To reset the Camera back to factory default, select the INITIALIZE Option from the SET UP1 Menu of the Camera to OK.This will set the user defined settings back to factory default. The images and videos will not get deleted.


If the issue persists, service may be required.


Thanks for contacting FixYa.

Feb 24, 2011 | Sony Cyber-shot DSC-W55 Digital Camera

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When I turn on my Sony Cyber-shot DSC-W35 the screen is dark with the word "Access" on it, moments later it tells me to power it off adn on again, any ideas?


Its lens error in your DSC-W35 camera.
Lens mechanism is either stuck or not retract completely and system control sense this error. Please replace lens assembly to get it fixed because lens mechanism is not repairable.
Thanks.

Dec 20, 2009 | Sony Cyber-shot DSC-W35 Digital Camera

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Access problem


Get it serviced. U've prob. dropped it and the lens is no longer in allignment (retacting issues)

Jul 07, 2008 | Sony Cyber-shot DSC-W55 Digital Camera

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You have a bad lens, it prob. also says turn off and on again.

Jun 30, 2008 | Sony Cyber-Shot DSC-S90 Digital Camera

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Lens will not retract and no view on back of screen


possible bad lens assembly.These can only be replaced try alamo camera service .com

Jun 03, 2008 | Sony Cyber-Shot DSC-S90 Digital Camera

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ACCESS error could happen when lens gets stuck but if it happens when lens moves back and forth without problem it usually means that where the lens assembly plugs into main system board connection is loose. These connections are held in place by a very small thin fragile plastic clip and a few drops could be enough to snap it but not do any other noticeable damage to camera. Camera would need to be opened to see if clip is broken or maybe cable just needs to me reinserted. Either way only open camera if no longer under warranty and you are somewhat handy

Mar 20, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

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Lens coming out and going back in when turned on


Lightly hit your camera in you palm a few times. I has the same problem with my DSC-W55 and it works now!

Oct 12, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

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Sony-cyber-shot dsc-w50


Lens unit is faulty, may have had sand or damage at some time, focus assembly inside the lens is not focussing

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Was your unit dropped, or maybe left with the lens protruding? Seems you have a problem with the lens assy(stucked), during start-up, it will initialize to check if all systems go, if not then it will display turn off and on again. thanks

Sep 06, 2007 | Sony Cyber-shot DSC-W30 Digital Camera

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