Question about Toshiba Satellite M30X-S181ST Laptop
I have just submitted a problem to a different expert then I noticed that he is an Apprentice. Am I allowed to send my problem to you since you are a Wiz or is that against the rules?
Here is the problem:
(misty_eyes submitted a problem with her Toshiba Tecra M1)
I have the same problem different model of Toshiba laptop
It was running slow and eventually freezing up. when I tried to shut it down it went to a blue screen which said that a crucial thread had either been exited or deleted , that this was due to recently installed software or hardware. I had not done neither. Now I am only getting the black screen with this message :
We apologize for any inconvenience,but windows did not start successfully. A recent hardware or software change might have caused this. If your computer stopped responding,restart unexpectedly or was automatically shut down to protect your files and folders,choose last known good configuration to revert to the most recent settings that worked. If previous start up was interrupted due to power failure or because the power or reset button was pushed or if you aren't sure what caused the problem choose start windows normally.
safe mode with networking
safe mode with command prompt
last known good configurations
start windows normally
Up and down arrow keys to move the highlight to your choice.
Then there is a countdown that says windows will start automatically after 30 seconds.
Before it starts back up the blue screen flashes briefly
Please select the Safe Mode option. If you no longer have that option whenever you turn your computer on. you can press on F8 after power-on. If you are able to boot in Safe Mode, please try to do a system restore (Start-All Programs-Accessories-System Tools-System Restore). Choose a restore point with a date known to be a time when you never experienced this problem. If you are not able to boot using any of the advanced boot options, you will need to do a full system recovery (reinstall the OS). Hope this helps. Thank you.
Posted on Oct 04, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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