Question about Microsoft Windows XP Home Edition

1 Answer

Microsoft Outlook Express compacting pop-up message

Outlook Express keeps giving me this pop-up message:

"To free up disk space, Outlook Express can compact messages. This may take up to a few minutes. OK / Cancel"

When I click on "Cancel," the same message just pops up again after a while with a ding sound. The same message pops up again after a while. The more I try to cancel it it continues to pop up again and again, faster and faster, until after a while the dinging sound repeats so rapidly it sounds like a continuous phone ringing. The only way I can stop this nightmare is by closing Outlook Express, but the process happens again every time I launch the program. The same pop-up also appears once when I boot up my computer even though OE has not yet been launched.

It all started a few weeks ago when the pop-up appeared and I clicked "OK" but interrupted the compacting procedure before it had finished compacting.

1. How can I stop this from occurring?
2. Should I ever again consider compacting messages after this horrible experience?

Posted by on

  • 4 more comments 
  • cosmoquark Sep 22, 2008

    I tried your solution and ran the

    File
    Folder
    Compact All Folders



    without interruption. Then I defragged and restarted my computer.



    At first it seemed like it had worked, but the problem returned. So I compacted all folders a second time. As I type this the bell is now ringing like a continuous telephone. The popups are less frequent, but still there.



    What do you suggest?

  • cosmoquark Sep 22, 2008

    I just compacted all folders a third time and as soon as the process was completed, the bell started ringing like a continuous telephone. I had to close OE to stop it. Now what?

  • betsydawn Dec 28, 2008

    Did you ever find a solution for this? I have the exact same problem on my laptop that I just bought from a seller on Ebay. The incessant phone ringing sound, and the pop-up message offering to compact things, which I do not want to do. I get that message on my desktop computer also, and always hit Cancel, but I've never gotten this annoying ringing with it - only on the laptop. It's so bad, I have to either turn my speakers off, or turn off Outlook Express altogether - it simply won't go away! What to do?? Thanks everyone!

  • Anonymous Mar 05, 2009

    outlook cose after than compect message sow, how to solve this problem.

  • Anonymous Mar 05, 2009

    I have the same problem, but I have never used Outlook express (neither another outlook solution from Microsoft)...

    Are there any solution ?

    Greetings.


  • Anonymous Apr 13, 2009

    I was having the awful ringing problem, because I decided to take a chance on my new computer with XP and compact the folders upon the queque. I interupted it, unknowing that it would cause such a nightmare. I tried the below, but didn't follow the instructions well. I just compacted the next time I got the message, then created a new identity, then imported all my mail to the new, then deleted the old identity completely. The only problem is I lost all my email from the web server, but had them in Outlook, so I am okay. I think had I done it properly, I would not have lost it.
    The problem seems completely fixed.
    B

    Comment posted on Sep 23, 2008Thismeans that one of the .dbx files that outlook express uses is corrupt,probably from interrupting it when it was doing maintainence.
    It is only a little tedious to fix

    create a new identity ([file][identities])
    import all mail to the new identiy from the old
    delete all mail from all folders of the original identity
    compact all folders on the now empty folders of the old identity
    import all the email from the new identity to the old identity
    delete the new identity. but only did the following due to not attending to the instructions well

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  • Master
  • 550 Answers

Outlook express WILL compact messages stores after every 100 closings, and WILL continue to prompt until you allow it to do so
Compact the files yourself or allow it to occur

/dbx corruption and loss of all messages WILL happen if you do not compact the database,
that is why a hotfix was issued that forces Outloook express to compact

File
Folder
Compact All Folders

Do not interupt the process

Posted on Sep 22, 2008

  • AlmostBob
    AlmostBob Sep 23, 2008

    This means that one of the .dbx files that outlook express uses is corrupt, probably from interrupting it when it was doing maintainence.

    It is only a little tedious to fix



    create a new identity ([file][identities])

    import all mail to the new identiy from the old

    delete all mail from all folders of the original identity

    compact all folders on the now empty folders of the old identity

    import all the email from the new identity to the old identity

    delete the new identity.



    http://www.microsoft.com/windows/IE/comm...



×

2 Suggested Answers

  • 38 Answers

SOURCE: Outlook Express malfunctioning

  • Install FreePOPs and make sure it is running.
  • Select Tools | Account Settings... from the menu in Mozilla Thunderbird.
  • Click Add Account....
  • Make sure Email account is selected.
  • Click Continue.
  • Enter your name under Your Name:.
  • Type your Windows Live Hotmail address under Email Address:.
  • Click Continue.
  • Make sure POP is selected under Select the type of incoming server you are using..
  • Enter "localhost" (not including the quotation marks) under Incoming Server:.
  • Decide whether you want your Windows Live Hotmail account to use a separate Inbox, Drafts and other folders or appear under Local Folders.
  • Click Continue.
  • Enter your complete Windows Live Hotmail address under Incoming User Name:.
  • Click Continue.
  • Now click Done.
  • Go to the Server Settings category of the account named after your Windows Live Hotmail address.
  • Enter "2000" (not including the quotation marks) under Port:.
  • If Mozilla Thunderbird has not selected your default outgoing mail server for the Windows Live Hotmail account, or if you want to change it:
    • Go to the root of the Windows Live Hotmail account.
    • Select the desired account under Outgoing Server (SMTP):.
    • To add a new outgoing mail server — you cannot send mail through FreePOPs, but you could use another free email account's, say Gmail's or AIM Mail's — go to the Outgoing Server (SMTP) category and click Add....
  • Click OK.
By changing the user name, you can download mail from any Windows Live Hotmail folder (not just the Inbox).

Posted on Sep 21, 2008

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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1 Answer

Hi All, Can anyone please tell me how to stop Outlook Express from popping up wanting to free up disk space by compressing it EVEN when its not installed. I've had it on numerous computers and it


When messages are deleted in Outlook Express, they are not actually removed from the database containing your email data. Rather, the messages are marked to let Outlook Express know that they can be removed the next time the database is compacted. Compacting the message store is necessary for Outlook Express to maintain a reasonable database and avoid file corruption. Because it is necessary, Outlook Express offers to compact your message store every 100 times the program is used. If you do not compact your message store, the message will continue appearing. Compact the Outlook Express message store manually to remove the message asking if you would like your message store compacted automatically.
Compact the Outlook Express Message Store Manually Launch Outlook Express. Click "File," then click "Work Offline." This disconnects Outlook Express from the Internet temporarily, ensuring that the message store is not in use while you are compacting the database. Note: If you do not want to compact the Outlook Express message store at all, see Section 2. Click "Tools" and then "Options." Click the "Maintenance" tab. Click the "Clean Up Now" button. Click the "Compact" button. This process may take some time depending on when the message store was last compacted. Click "Close" or "OK" to close each window. The offer to compact the Outlook Express message store automatically will no longer be displayed. Click "File" and "Work Offline" to reconnect Outlook Express to the Internet. Compact the message store periodically to prevent the message from being displayed again. Remove the Offer to Compact the Message Store Without Compacting section 2 Press the Windows logo and "R" keys to display the "Run" dialog box. Type "regedit" without quotation marks into the box and press "Enter." This opens the Windows registry editor. Click the plus icons on the left side of the folder tree to navigate to "HKEY_CURRENT_USER," "Identities," "(long string of letters and numbers)," "Software," "Microsoft" and "Outlook Express" folders. Click the "5.0" folder under the "Outlook Express" folder. Find the value named "Compact Check Count" on the right side of the window and double click it. Change the number displayed under "Value data" to "0" and click "OK." Close the registry editor. Outlook Express will not offer to compact your message store again until it has been launched another 100 times. Hope this helps

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Unfortunately, there is no easy way to disable this. The best you can do is delay the messages, or avoid them altogether. I have listed both methods below, and would suggest number 1 over number 2:

Method #1 - In Outlook Express, click on Tools>>Options>>Maintenance. Click on the Cleanup Now button, and then Compact. Doing this regularly will keep you from getting the messages.

Method #2 -
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If you need me to clarify or run through anything, just post a comment, and I'll be happy to help

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  • Install FreePOPs and make sure it is running.
  • Select Tools | Account Settings... from the menu in Mozilla Thunderbird.
  • Click Add Account....
  • Make sure Email account is selected.
  • Click Continue.
  • Enter your name under Your Name:.
  • Type your Windows Live Hotmail address under Email Address:.
  • Click Continue.
  • Make sure POP is selected under Select the type of incoming server you are using..
  • Enter "localhost" (not including the quotation marks) under Incoming Server:.
  • Decide whether you want your Windows Live Hotmail account to use a separate Inbox, Drafts and other folders or appear under Local Folders.
  • Click Continue.
  • Enter your complete Windows Live Hotmail address under Incoming User Name:.
  • Click Continue.
  • Now click Done.
  • Go to the Server Settings category of the account named after your Windows Live Hotmail address.
  • Enter "2000" (not including the quotation marks) under Port:.
  • If Mozilla Thunderbird has not selected your default outgoing mail server for the Windows Live Hotmail account, or if you want to change it:
    • Go to the root of the Windows Live Hotmail account.
    • Select the desired account under Outgoing Server (SMTP):.
    • To add a new outgoing mail server — you cannot send mail through FreePOPs, but you could use another free email account's, say Gmail's or AIM Mail's — go to the Outgoing Server (SMTP) category and click Add....
  • Click OK.
By changing the user name, you can download mail from any Windows Live Hotmail folder (not just the Inbox).

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Be sure to check if you have enough disk space on your computer and consider a 'disk cleanup' too.

This can be accessed from Start / Programs / Accessories / System Tools.

Good luck,

Erik.

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